Head of Customer Success

Sydney, Hybrid The opportunity: We're partnered with a fast-growing, AI-native SaaS business that is transforming how specialist healthcare practices operate. This is of the most exciting Head of CS roles on the market, they are growing 300% YoY, fresh VC backing, and are now moving into serious scale-up mode across product, team and global reach. The role: Lead and develop the Customer Success & Support teams Own onboarding, adoption, retention and expansion Build scalable segmentation, engage…