Head IT Operations
Boardroom Appointments · Midrand, South Africa ·
Head IT Operations
Responsibilities:
- Focus on service and stability
- Build a centre of excellence for service management
- Deliver a thematic view of systemic problems to focus on key risks
- Collaborate with business units to provide great service to clients, advisers, and the business
- Instill industry best practice ITSM and ITIL standards
- Improve communication and turnaround time with internal and external stakeholders
- Build services and skills for future cloud environments
- Be accountable for cybersecurity strategy and managementManage the capacity and risk of environments
- Design and oversee infrastructure architecture
- Manage disaster recovery