Hardware - Sales Representative

Key Responsibilities:

• Client Management Build and maintain strong relationships with existing clients and new prospects.

• Sales Process Handle the complete sales cycle, including lead generation, quoting, negotiation, and closing.

• Product Knowledge Maintain a strong understanding of product features, benefits, and applications to advise customers effectively.

• Customer Support Follow up with clients post-sale to ensure satisfaction and address any concerns.

• Reporting Maintain accurate daily records of client interactions, sales activities, and follow-ups.
• Target Achievement Meet or exceed monthly sales targets (approx. MUR 1,500,000).
• Collaboration Work closely with the logistics and admin team to ensure timely order processing and delivery.
• Market Feedback Report on customer preferences, competitor activity, and market trends.
• Professional Conduct Uphold honesty, integrity, and a customer-first approach in all interaction

Top Skills Required:

• Sales Experience Proven ability to manage a client portfolio and close sales effectively.
• Customer Relationship Management Ability to build trust and long-term relationships with clients.
• Product Knowledge Willingness to learn and understand technical product details.
• Communication Skills Confident and clear communication with clients and internal teams.
• Negotiation Skills Ability to negotiate deals and handle objections professionally.
• Problem-Solving Quickly resolve customer issues and complaints to maintain satisfaction. 

Minimum Qualifications:

• Education:

Bachelors degree in Business, Sales, or related field.

• Experience:

At least 5 years of experience in a sales or client-facing role, preferably in the hardware or industrial sector.

License & Certification:

• Valid driving license.
• Valid certificate of character (clean background check).
• Technical Skills:
• Familiarity with sales tracking systems and CRMs.
• Basic knowledge of inventory systems and sales reporting.

Other Requirements:

• Strong interpersonal and negotiation skills.
• Detail-oriented and capable of managing multiple client accounts.
• Self-motivated, target-driven, and results-oriented.
• Positive attitude with a proactive approach to customer service.