Guidewire Senior Business Analyst - PolicyCenter - Consult
pwc · Bangalore ·
- Seniority
- Senior
- Category
- Business analysis
- Experience
- 5+ years
pwc · Bangalore ·
Industry/Sector
Not ApplicableSpecialism
GuidewireManagement Level
Senior AssociateJob Description & Summary
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Guidewire Senior Business Analyst - PolicyCenter - Consult, you will engage with clients to understand their business needs and translate them into functional requirements for Guidewire PolicyCenter implementations. Within our Technology Consulting practice, you will leverage your skills to analyze complex problems and develop solutions that align with client objectives. This role involves collaborating with multidisciplinary teams to deliver high-quality solutions that meet client expectations.
As a Senior Associate, you will focus on building meaningful client connections and guiding junior team members. You will navigate complex situations, using your problem-solving skills to anticipate client needs and deliver value. Your role will involve mentoring others and maintaining professional standards, contributing to the growth of both your personal brand and technical skills.
In this role at PwC Acceleration Center India, you will have the opportunity to work on diverse projects, enhancing your understanding of business contexts and developing your ability to manage and inspire others. This position offers a platform to deepen your technical knowledge and grow within a dynamic and supportive environment.
Responsibilities
Demonstrates expert abilities managing ITIL Processes; Tracking SLA’s, and contracting;
Demonstrates advanced abilities providing solution strategy and Application Evolution Services (AES, formerly AMS) delivery as a Guidewire Functional Lead. Employees in the Functional Lead position should think of themselves and be regarded by the client as a trusted advisor and think strategically about how to create value using the Guidewire Suite of products;
Demonstrates expert abilities with ITIL Incident and Problem management for the Guidewire Suite of applications as it will be critical that Senior Business Analyst in this position are capable of navigating both business processes as well as enterprise solution perspectives at high level and holistic view;
Demonstrates expert abilities and/or a proven record of success in leading proposal development efforts; Senior Business Analyst in these positions should be capable of delivering Advisory-level work and be able to discuss future enhancements in Guidewire roadmap discussions with the client;
- Analyzing complex business requirements to develop and implement Guidewire PolicyCenter solutions
- Collaborating with clients to gather and document functional and technical requirements
- Configuring Guidewire BillingCenter and ClaimCenter to meet client specifications
- Leading system development and integration efforts to enhance software functionality
- Utilizing analytical thinking to identify and resolve system issues efficiently
- Embracing change and adapting to evolving client needs and project scopes
- Applying software development methodologies to optimize project delivery
- Engaging in active listening and accepting feedback to improve client interactions
- Demonstrating intellectual curiosity and learning agility to stay updated with industry trends
- Supporting teamwork and inclusion to foster a collaborative work environment
What You Must Have
Guidewire PolicyCenter, BillingCenter, ClaimCenter and ContactManager - leading requirement gathering sessions, conduct analysis, develop functional specifications and perform business walkthroughs;
User story creation/updation, developing process flows, UI mock ups, and devloping data mapping in the standard Guidewire recommended user stories;
Familiarity with Use case, SWOT analysis, Mindmapping, PESTLE analysis; Product Designer
Usage of Tools JIRA, Confluence, ServiceNow, Splunk and familiarity with SQL
- At least a Bachelor's degree
- At least 5-9 years of experience
- Oral and written proficiency in English required
What Sets You Apart
Demonstrates expert abilities identifying and addressing client needs by: Developing and sustaining impactful client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; Preparing and presenting complex written and verbal materials; and, Defining resource requirements, project workflow, budgets, billing and collection;
Demonstrates expert abilities guiding team and motivating, creating a community of high performing professional consultants, creating an atmosphere of trust, leveraging diverse views, coaching staff, and encouraging improvement and innovation;
Senior Business Analyst will be responsible for utilization and learning perspective of the team. Mentoring and helping to upskill junior resources will be critical in this role;
Demonstrates intimate abilities and/or a proven record of success developing strategy as well as writing, communicating, facilitating, and presenting cogently; to and/or for all levels of industry audiences, clients and internal staff and management, such as presentation slides, practice marketing materials, change management plans and/or project plans, workshops and whitepapers, practice, methodologies and tools, policies and procedures, and/or other standard business communications;
- Preference for at least one of the following fields of study: Actuarial Science, Business Administration/Management, Business Analytics, Commerce, Computer and Information Science, Computer Applications, Computer Engineering, Computer Engineering & Accounting, Data Processing/Analytics/Science, Economics, Electrical Engineering, Engineering, Engineering and Business, Finance, Information Technology, Management Information Systems, Mathematics, Mechanical Engineering, Operations Management/Research, Risk Management, Software App, Statistics
- At least one of the following: Guidewire and Scrum Master Certification
- Demonstrating proficiency in Guidewire BillingCenter and ClaimCenter
- Utilizing analytical thinking to solve complex client issues
- Embracing change and adapting to evolving project requirements
- Excelling in communication to build meaningful client relationships
- Leveraging software development methodologies for efficient project delivery
Travel Requirements
Not SpecifiedJob Posting End Date