Guest Safety Officer

Maintain proper security of the Casino, surrounding areas and customer facilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be added to, changed or deleted at the sole discretion of management:

· Responsible for providing our customers with prompt, friendly and superior customer service to provide our guests an entertaining gaming experience and enriching work environment for our team.

· Ensure a safe orderly flow of customers in and out of the Casino.

· Provide parking lot security for the protection of customers and their vehicles.

· Serve as public relations representative to Casino patrons.

· Learn and know locations of all emergency items, kits and meeting areas.

· Provide emergency services to anyone taken ill or injured until professional assistance arrives.

· Learn and know radio functions, codes, department numbers and machine bank locations.

· Respond to radio calls in a timely manner.

· Maintain the parking lot in a clean, litter-free condition.

· Assure the front door and casino floor areas are kept clean and neat.

· Assist other departments in moving delivered goods to their designated areas.

· Verify all incoming/outgoing deliveries.

· Attend to incidents through investigation and complete all reports and forms required.

· Complete fills and credits for table games as directed and in absolute accordance with policies and procedures.

· Provide security for slot machine entries, drop and transport of money.

· Drive employees and guests from and too the upper lot on busy nights.

· Performs property checks at Tribal Office and surrounding entities to report any unusual activity.

· Utilize military time for all processes.

· Document Lost and Found Items and store for safekeeping.

· Verify ID’s for incoming Patrons.

· Secure restricted areas to prevent unauthorized access.

· Monitor and authorize entrance and departure of visitors including issuing visitor badges.

· Reviews and understands all Policies, Procedures, SICs and TMIC’s.

· Write all applicable reports.