Group Sales Coordinator
Lotte Hotels Americas · New York, New York, United States ·
- Category
- Sales
- To support the day-to-day activities of the Group Sales Department and provide immediate support to their designated Directors and/or Sales Managers
- Responsibilities to include some and/or all the following:
- Checking and blocking of space in salesforce
- Assist in evaluation of business including profitability calculations
- Preparation and follow up on Group and/or Catering Contracts
- Follow up on Group Deposits + Payment
- Assist with group turnovers, rooming lists, proformas and other tasks as assigned
- Proactively manage showroom and gift bag preparation for site inspections
- Proactively manage shipping of collateral and gifts for sales trips
- Organize food and beverage orders and appropriate payment for all outside sales calls with food delivery
- Effectively manage daily calendar appointments to assist Sales Directors and/or Managers in site inspections, entertainment and other sales functions
- Prepare and process expense reports
- Process individual commission requests for group and/or individual bookings
- Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint
- Organize, print and deliver VIP welcome notes
- Thorough working knowledge of Salesforce to include creating/updating accounts or contacts within an account, create new group bookings, revise existing group bookings, merge group contracts and adjust clauses as necessary, create GRC reports as requested
- Answer phones and take correct messages in a businesslike manner
- Qualify new account/booking requests
- Answer telephones for other individuals within department during their absence from the office
- Liaise with other hotel departments in a professional manner
- work closely with operations teams to ensure client's needs are met
- Other administrative tasks as requested
Salary: $32.99 - $33.98 per hour