Group Product Manager - Payments

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Finance team are a vital partner in every aspect of our business, providing commercial insights to drive our success and influence everything we do. With presence in every department, we analyse performance, and deliver actionable insights that shape our strategic decisions.

About the role

Please note: This is a 12 month fixed term contract.

As Group Product Manager - Payments, you’ll lead the strategy, roadmap and delivery of products spanning payment switching, settlement & reconciliation, and payment terminal solutions. You’ll lead three experienced Product Managers while bringing together customer needs, industry trends, commercial priorities and regulatory requirements to set clear direction. Working across Retail Payment Solutions, technology, delivery teams, customers and external partners, you’ll turn that direction into meaningful outcomes at scale. You will also:

• Own and evolve product strategies, roadmaps and prioritised backlogs across Core products.
• Build strong relationships with senior stakeholders, customers, payment schemes, technology providers and vendors.
• Understand customer needs and market trends to shape compelling product requirements and value propositions.
• Partner with delivery and technology teams to progress initiatives through project and Agile environments.
• Support budgeting, business cases, commercial decisions, vendor management and profit and loss considerations.
• Lead, coach and develop Product Managers, creating clarity, accountability and a strong team culture.

About you and your skills

You’re an experienced payments product leader who can connect strategy with delivery, bring people together and confidently influence senior stakeholders without relying on positional authority. You combine strong customer judgement and commercial thinking with a respectful leadership style, helping experienced team members do their best work while keeping everyone focused on shared outcomes. You will have:

• Proven experience in a senior product management and delivery capacity, with Payments products across the end-to-end value chain.
• Experience working across payments services, cards or the broader financial services industry.
• Strong end-to-end product portfolio management experience, including building, managing and evolving products.
• Demonstrated experience developing and owning product strategies, roadmaps and prioritised backlogs.
• Strong influencing and stakeholder management skills across senior leaders, customers and external partners.
• Proven customer engagement and product delivery capability within complex, cross-functional environments.
• Commercial capability across budgeting, business cases, vendor management and product performance.
• Strong understanding of the payments industry, key trends and emerging payment technologies.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

Job ID: 197775

Employment Type: Full time

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