Group Manager - Operations

Group Manager for a USA Insurance campaign

Management of high performing teams

• Confidence and creditability

Manager a team of Deputy Managers and Assistant Managers

• Ability to effectively communicate information and knowledge assertively, whilst demonstrating empathy with customers and colleagues.

• Ability to prioritise deliverables and plan accordingly

• Embraces change whilst remaining productive and positive

• Leadership / Management and conflict resolution skills

• Performance management and disciplinary skills

• Ability to coach and motivate individuals

• Excellent written and communication skills

• Willingness to be approachable

• Determination to achieve targets

• Strategic thinking

Qualifications

Grade 12

US 24/7 Night shift

Seasoned Operations Manager for a US Insurance domain