Grocery Manager

Up to $87,647.50 PER YEAR
GENERAL PURPOSE:
The purpose of this position is to ensure the quality, freshness, and product assortment is maintained throughout the store, particularly in the grocery departments. This person will be receiving, stocking and rotating product, facing product, taking special orders, training and mentoring associates, and providing exceptional customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES:

Follows established departmental and store policies and procedures
Directly oversees the successful operation of the grocery, frozen, and dairy departments
Ensures the quality and freshness of all products and services provided by the grocery, frozen, and dairy
Responsible for maintaining the appropriate product assortment and inventory levels for the grocery, frozen, and dairy, and natural and specialty foods departments
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Ensures the store is cleaned daily and meets the company standards for appearance
Delivers excellent customer service to all customers
Receives, stores, and stocks a wide variety of products for the grocery, frozen, and dairy
Orders product to meet the needs of the grocery departments based on past and projected sales
Pulls out of date product from the shelves
Builds end-cap and other special product displays
Verifies invoices from third party vendors
Assists Store Director with the successful operation of the store
Acts as manager in charge of the store in the Store Director’s absence
Communicates openly and frequently with Store Director and Sales Directors
Ensures company standards for safety, sanitation, and productivity are maintained
Teaches, mentors, and educates associates to help them be successful members of the team
Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
Promptly addresses and resolves associates’ concerns and/or grievances
Writes the grocery schedule to ensure coverage and meet labor goals
Quarterly inventory of all store products
Active member of the Safety Committee which helps ensure the safety of both customers and associates
Completes assigned tasks efficiently and in a timely manner
Sets a professional and positive example to others
Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned.
NATURE OF WORK CONTACTS:

Consistent and daily interaction with store associates
Consistent and daily interaction with customers
Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:
A high school diploma or GED preferred; 5 years of grocery or other retail experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

Basic math skills
Basic computer skills including Microsoft Office Suite
Understanding of product rotation
Should have a passion for customer service
Must obtain Harmons’ Forklift Certification
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people
Ability to appropriately and professionally handle conflict
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Required to make logical, significant decisions using general, recognized analytical skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.