Grocery Buyer

Grocery Buyer 2026

Description

PAY RATE LEVEL: Two (2) $19.00 - $22.00 per hour

REPORTS TO: Grocery Manager (Quincy) or Store Manager (Portola)s

SUPPORTS: Grocery Departments

CUSTOMER SERVICE RESPONSIBILITIES

Provide exceptional customer service as identified in Feather River Food Cooperative Service Standards

Take the initiative to improve knowledge of Feather River Food Cooperatives product line and demonstrate the ability to answer or research customer questions.

Promptly respond to customer inquiries, comments, and complaints in a professional manner, with manager assistance when needed.

Alert your supervisor of issues affecting product quality, service or equipment malfunctions.

Perform other duties as assigned by management.

DEPARTMENT MAINTENANCE AND OPERATIONS

Handle replenishment buying for assigned areas on a regular basis and assist in other areas as needed.

Purchase items following product selection guidelines in accordance with department goals.

Maintain firm control of purchasing to enhance inventory turns.

Develop and maintain successful working relationships with ordering departments and outside vendors.

Learn and stay current with all delivery schedules and ensure that the receiving area is prepared for incoming deliveries.

Assist with deliveries to ensure they are received promptly and accurately, and all products and invoices are routed to the appropriate areas.

Handle damaged/or mis-picked items using established procedures.

Be alert to incorrect pricing at all times.

Be familiar with the plan for back stock storage and develop systematic knowledge of goods in back stock; alert manager if back stock is not rotated according to department practice.

Follow guidelines established in the grocery department to ensure the department is fully stocked at the expected rate.

Participate in inventory counts, ensuring accurate inventory of departments.

See that unsellable items are properly disposed of. Keep accurate shrinkage records.

Maintain a working knowledge of new products and trends within the industry; share important information with staff and customers.

Maintain well organized back stock to minimize loss and out of stocks on the retail floor.

Gain approval for new direct buy companies from the Grocery Manager or Store Manager.

MERCHANDISING AND PRODUCT MANAGEMENT

Participate in the creation of an aesthetically pleasing, engaging, and comfortable shopping experience in all departments.

Replenish and rotate displays, culling and replacing often as needed, and following stocking priorities set and posted by the Grocery Manager

Trim, wash, and bundle product, disposing of damaged or spoiled goods promptly following established procedures.

FINANCIAL ACCOUNTABILITY

Adhere to sales, margin and inventory turn goals and purchasing budget as set by the Grocery Manager, Store Manager or General Manager.

Demonstrate working knowledge of equations, reports and financial terms used in FRFC’s retail management.

Properly code invoices and submit them in a timely manner.

Follow procedures to ensure proper credit is received for all vendor errors or compromised products.

STORE SECURITY AND SAFETY

Observe proper procedures for handling shoplifting, theft, robbery, and inappropriate behavior.

Avoid injury by observing safety precautions.

Follow the proper steps in the event of an injury or an emergency situation.

PERSONNEL – PERSON IN CHARGE

Provide leadership as the Person in charge to all staff to ensure that customer service and productivity standards are being met.

Open and close the store as required.

Operate the register as needed to support the store.

Count and report register deposits as required.

Work with the management team to communicate and monitor staff performance issues.

Provide policy reminders, safety instruction, workplace oversight and general support to all staff.

Communications to co-workers are timely, clear, direct, and respectful.

MANAGEMENT PRACTICES & LEADERSHIP

Lead by personal example and maintain professional standards: model cooperation and promote team building to motivate staff to achieve departmental goals.

Consistently attend department, and all staff meetings.

Follow FRFC procedures and policies as defined in the Employee Handbook.