Global Workforce Screening Associate - Business Analysis & Reporting Specialist

• Responsible for reviewing complex work and decision-making based on evaluation of evidence and applicable criteria. Conduct deeper investigation and analysis on screening related matters
• Manage fingerprint subscriptions, partner with internal stakeholders. Process complicated alerts and engage hires for additional information, when needed.
• Maintain comprehensive documentation of investigations and decisions, and prepare reports for management review and decision-making
• Independently review & analyze data to assess validity and compliance with relevant policies, regulations, and guidelines.
• Maintain working knowledge of automated processes supporting workflow
• Subject matter expert in all aspects of screening life cycle & processes including vendor initiation, automation and case management
• Provide vendor oversight & work independently to understand what requires escalation
• Provide operational use cases for technology improvement, ability to draft requirements
• Work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision/guidance
• Role requires in-depth understanding of methods, systems, and procedures to effectively process cases, solve problems and share ideas for improvement
• Exercise sound judgment; act with integrity; protect our company, clients and customers

Required qualifications, capabilities and skills:

• 4 years work experience in banking or financial services industry
• Ability to evaluate options and make informed choices based on overarching principles or guidelines
• Ability to leverage advanced analytical tools and software to enhance accuracy and efficiency of processes; proficiency in Microsoft office & Alteryx
• Ability to understand third party case initiation, technology and operational workflows including ‘end to end’ case management, providing vendor oversight & when to escalate
• Ability to manage case load within Service Level Agreement and identify potential escalations
• Possess skills to manage and resolve data related issues
• Outstanding written/verbal communication skills and proficiency in Microsoft office
• Demonstrate initiative to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision
• Quickly learn and understand US regulations, criminal justice system and US credit reports

Preferred required qualifications, capabilities and skills:

• Ability to cultivate partnerships and collaborate across team and embrace / adapt to change with ease; keep current with process
• Time management and organizational skills and ability to work under pressure
• Must be able to maintain a high degree of confidentiality