Job Overview
As the Global Talent Acquisition Leader, you will lead the Talent Acquisition function worldwide, with direct oversight of the teams in North America, India, the United Kingdom, and every other region where the company operates. You will be responsible for designing, standardizing, and scaling a world-class recruiting operation, blending regional best practices into a coherent global strategy. A core pillar of this role is the digital transformation of the function: you will identify opportunities for process optimization and lead the adoption of Artificial Intelligence and automation to improve efficiency, hiring quality, and candidate experience across all regions. This role requires a combination of strategic vision, flawless operational execution, people leadership across cultures and time zones, and a strong data- and innovation-driven mindset.
Duties & Responsibilities
Global Strategic Leadership
- Define and execute the global Talent Acquisition strategy, aligned with the business objectives of North America, India, the United Kingdom, and other regions.
- Establish a standardized global operating model that allows flexibility to adapt to the regulatory, cultural, and labor-market nuances of each region.
- Act as a strategic partner to senior leadership (C-level and VPs) on workforce planning, organizational growth, and talent strategy.
- Represent Talent Acquisition in global HR leadership forums, providing perspective on market trends, risks, and opportunities.
Multi-Regional Team Leadership
- Lead, develop, and mentor the recruiting teams across North America, India, the United Kingdom, and other regions, building high-performing teams.
- Foster an inclusive, collaborative, high-performance culture across geographies, time zones, and languages.
- Establish governance structures and communication cadences across regional teams to ensure global alignment and consistency.
- Partner closely with HR leaders, HR Business Partners, Total Rewards, Talent Management, and DEIB to support global organizational strategy.
- Collaborate with Finance and HR on headcount planning, budget, and compensation decisions by region.
Process Optimization & AI-Driven Innovation
- Lead the identification, redesign, and automation of end-to-end recruiting processes, removing inefficiencies and reducing time-to-fill globally.
- Evaluate, implement, and scale Artificial Intelligence tools applied to sourcing, screening, candidate matching, interview scheduling, and predictive analytics.
- Serve as the functional sponsor for administering and optimizing the ATS (Greenhouse or others), ensuring efficient, scalable configuration across all regions.
- Develop data analytics dashboards and models (conversion funnel, quality of hire, cost per hire, diversity) to drive data-informed decisions.
- Own the digital transformation roadmap for TA, continuously evaluating new technologies (AI recruiting tools, chatbots, assessment platforms) against expected ROI.
- Serve as the internal subject matter expert on recruiting best practices, continuously benchmarking against global industry standards.
Compliance & Employer Brand
- Ensure compliance with labor and immigration regulations specific to each region (U.S., Canada, Mexico, India, United Kingdom, and others).
- Drive the global DEIB recruiting strategy to build a diverse and inclusive workforce across all geographies.
- Contribute to the development and positioning of the company's employer brand in global markets.
Full Cycle Recruiting
- Engage directly in full-cycle recruiting for key or senior-level positions as needed: posting roles, sourcing, interviewing, making hiring recommendations, and delivering offers.
- Perform other duties as assigned based on business needs.
Requirements & Skills
- 6+ years of recruiting experience, with a proven track record leading sourcing and hiring strategies at a global scale.
- 4+ years of experience leading multi-regional or multi-country teams, ideally across North America, India, and the United Kingdom.
- Strong understanding of recruiting best practices, industry trends, and applicable labor law frameworks across multiple geographies.
- Proven experience leading the adoption of Artificial Intelligence, automation, and technology within Talent Acquisition processes.
- Track record of redesigning and implementing processes, programs, and systems that deliver measurable efficiencies.
- Excellent interpersonal and influencing skills, with the ability to build strong relationships as a trusted advisor at all levels of the organization.
- Strong compensation acumen, with the ability to coach equitable compensation decisions and explain total compensation to candidates across different markets.
- Strong communication and presentation skills for executive and multicultural audiences.
- Strong critical and analytical thinking, with experience using data to report on performance and support decision-making.
- Ability to operate in complex, ambiguous, fast-paced environments while managing multiple priorities simultaneously.
- Hands-on experience with Applicant Tracking Systems and recruiting tools (Greenhouse, LinkedIn Recruiter, AI sourcing tools, among others).
Preferred Qualifications
- Experience administering Greenhouse ATS at a system-administrator level.
- Demonstrated experience implementing global DEIB recruiting strategies.
- Proven success recruiting across multiple levels and functions (Sales, Marketing, Client Services, Engineering, Product, and G&A) across global regions.
- Prior experience in a fast-paced, high-growth technology company.
- Professional certification in HR, Talent Acquisition, and/or DEI.
- Experience evaluating or implementing generative AI solutions applied to HR/TA processes.
Benefits We Offer
At Mitratech, we offer a competitive benefits package designed to support your health, financial well-being, and work-life balance, including:
- 20 vacation days, 4 Wellness Days, and 2 Volunteer Days annually.
- 30-day Christmas Bonus (Aguinaldo), 25% Vacation Bonus, PTU, Social Security, and Infonacot.
- Major Medical Insurance, Medical, Dental, and Vision coverage.
- Savings Fund and Internet & Electricity Allowance.
- LinkedIn Learning, Employee Recognition Program, and access to Minu financial wellness benefits.
- Employee Assistance Program offering medical, psychological, nutritional, legal, and travel support.
- Remote work environment, career development opportunities, and a collaborative culture.
Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements.