Global Security Manager

Position Summary
Lead the security strategy and daily operations for Non-Retail (corporate) offices in Chile. Own Business Continuity (BCP), emergency response and life safety readiness, travel security and executive support for Non-Retail leaders, security training, alignment to global standards, and technology adoption to improve security outcomes. Serve as a key security point of contact between the local business and Global Security partners, supporting threat management alignment and cross-functional execution.

Core Responsibilities
Business Continuity (BCP): Maintain and test BCP, contingency plans, crisis management and emergency response plans; coordinate exercises and ensure readiness for disruptive events (natural, political, social, or technological).

Emergency Response & Life Safety: Lead tactical responses for life safety incidents and coordinate with internal partners and external authorities; support emergency response planning and execution.

Threat Management & Risk Intelligence: Partner with internal teams to support threat management efforts; monitor and share relevant security risk information/alerts to stakeholders as needed to protect associates and operations.

Travel Security & Executive Support: Provide traveler risk reviews and guidance (itinerary review, transport/hotel security, escalation); support Non-Retail executives and senior leader visits, and coordinate response support during travel-related emergencies.

Corporate Security Operations: Oversee site security controls and service providers (e.g., guard services, access control, monitoring) as applicable; ensure SOP compliance and service quality.

Security Assessments / Surveys / Audits: Support security assessments and gap-closure efforts aligned with Global Security minimum standards (e.g., surveys/assessments and follow-up actions) to strengthen readiness and compliance

Investigations & Incident Management: Coordinate investigations related to policy/ethics allegations, criminal activity, security breaches and supplier complaints; ensure documentation, escalation and closure.

Training & Awareness: Coordinate and deliver security training and awareness for Non-Retail teams and key stakeholders; support awareness programs focused on associate safety and preparedness.

Standards & Technology: Drive adoption of global security standards and evaluate/implement security technologies used by Home Office where relevant; facilitate technological and digital integration that improves security outcomes.

Minimum Qualifications
Bachelor’s degree in Criminology, Sociology, Emergency Management, or related field OR 3–5 years of experience in operational safety/security, law enforcement, emergency services, or related field.
Advanced / fluent English.
Strong communication skills and ability to work with cross-functional partners.
Proficiency with Microsoft Office (Excel, PowerPoint).
Comfortable operating in high-exposure, sensitive situations (life safety incidents, executive support, crisis response).
Valid driver’s license (in good standing / up to date).

Preferred Qualifications
2+ years of supervisory experience.
Experience with CCTV and electronic security systems.
Budget management experience.
Experience implementing emergency response protocols for on-site and off-site environments.

Work Style
High ownership, operational discipline, and strong stakeholder management.
Ability to make decisions under pressure and communicate clearly during incidents.