Global SAP BRIM Subscriptions Program Manager
Hewlett Packard Enterprise · Chennai, Tamil Nadu, India ·
- Category
- Project management
- Experience
- 4+ years
- Company size
- 1000+
Program manager in HPE's Operations organization (Chennai, hybrid ~2 days/week on-site) supporting the global SAP BRIM subscriptions program: overseeing sales/subscription processing, reviewing performance, building forecasts, resolving client claims and inquiries, and proposing process, policy, and tool improvements.
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.
What you'll do:
Responsibilities:
- Responsible for sales processing and process improvement for one or more assigned areas, accounts or processes
- Reviews performance of sales processing activities for assigned areas and accounts
- analyzes results to develop forecasts, identify issues and opportunities, and works directly with clients to resolve claims or inquiries
- Communicates data and issue analysis to clients and internal and external stakeholders
- provides tangible feedback and proposes changes to sales processes, policies and tools to improve performance and increase customer satisfaction
- Provides guidance and mentoring to less-experienced staff members
What you need to bring:
Education and Experience Required:
- Bachelor's or Master's degree in Business Management or equivalent
- Typically 4-6 years experience
Knowledge and Skills:
- Experience designing and implementing policies, processes, and tools to support client sales processing
- Strong analytical, statistics and problem solving skills.
- Understanding of and experience in applying business and sales processing tools, systems and practices to various situations
- Reviewing and interpreting client agreements and resolving ambiguity or issues
- Using forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities
- Excellent written and verbal communication skills
- mastery in English and local language.
- Ability to effectively communicate sales processing plans, proposals, and results, and negotiate options at management levels.
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
Sales OperationsJob Level:
Specialist
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
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