Global Project Manager - US/UK

SUMMARY

As the Global Project Manager you will be accountable for delivering an assigned portfolio of global studies to time, cost, and quality, acting as the day-to-day client point of contact for those studies. You will work closely with in-country delivery teams to plan, track, and drive study execution, applying the methodology, baselines, and KPIs and keeping study-level performance reporting accurate and current. This is a hands-on, operational project-management role.

KEY RESPONSIBILITIES

Study Delivery — Time, Cost & Quality

• Manage assigned global studies end to end across start-up, recruitment, execution, and close-out

• Maintain study timelines, budgets, and resource plans, tracking progress against approved baselines

• Identify risks and issues early, propose mitigation and recovery actions, and escalate to the Global Study Delivery Lead where they exceed delegated authority

• Monitor study budgets and variance, and support change-order and invoicing activity

Client Communication

• Serve as the day-to-day client contact for assigned studies, with escalation support from the Global Study Delivery Lead

• Prepare and deliver regular study status updates — progress, risks, variance, and recovery actions

• Track client commitments and action items through to closure

• Contribute to a consistently positive client experience that supports repeat work

Project-Management Practice

• Apply Civia’s study delivery and project-management methodology, templates, and tools consistently

• Maintain study plans, risk and issue logs, and decision records to the required standard

• Run study kick-off, team, and client meetings with clear agendas, minutes, and actions

• Follow up with internal functions to secure their contributions to study commitments

• Support onboarding and informal mentoring of less experienced delivery colleagues

In-Country & Cross-Functional Coordination

• Work day to day with in-country delivery teams to align on priorities, timelines, and responsibilities for each assigned study

• Coordinate Site Operations, Recruitment, Regulatory, Data, Quality, and Safety input to deliver each study to plan

• Prepare for and take part in study-level delivery reviews, driving timely resolution of bottlenecks

• Make sure each country team and function knows what it owns, and by when, on assigned studies

• Escalate constructively when delivery performance deviates from plan

Planning, Tracking & Reporting

• Build and maintain study plans in line with Civia’s delivery methodology

• Set up and maintain study baselines and forecasts using the agreed models

• Track and report study KPIs using the established KPI framework

• Keep study data in CRIO, HubSpot, Monday.com, and related systems accurate and current

• Provide feedback on methodology, templates, and tools based on study experience

Quality, Risk & Continuous Improvement

• Follow the governance routines and performance cadence set for the portfolio

• Maintain audit and inspection readiness on assigned studies

• Implement corrective and preventive actions on assigned studies and track them to closure

• Capture lessons learned at study milestones and close-out, and share them with the delivery team

Education and Experience:

Required Experience

• 5–8 years of clinical research experience, including at least 3 years managing clinical trials (global or multi-country preferred)

• B.S. or B.A.; science-related degree preferred. Project-management certification (e.g. PMP, PRINCE2) advantageous.

• Track record of delivering studies to time, cost, and quality

• Working knowledge of project-management methods and tools

• Sound understanding of ICH-GCP, GDPR, and relevant regulatory requirements

• Good analytical and financial skills — able to manage study budgets, forecasts, and KPIs

• Experience with CRIO, HubSpot, and Monday.com, or comparable platforms