Global Mobility Specialist of Global Mobility & Coordination Group - HR Operations Section, Employee Relations Department, Group Human Resources Supervisory Department

Job Description:

Business Overview

Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other.

*Our Businesses Key Figures

Department Overview

The team responsible for global mobility within the Group Human Resources Supervisory Department-the department for this job opening-will provide support and develop systems to ensure that the right talent is delivered in a timely manner to the regions where it is needed, in order to strongly drive the Rakuten Group’s global business.
In addition to managing daily assignment projects and payroll processes, you will be expected to improve and innovate processes from the viewpoints of efficiency and effectiveness.

<What you can gain in Rakuten HR>
・HR experience in a large, increasingly diverse company
You can develop a broad HR perspective in a highly diverse environment (nationality, number of domestic/overseas sites, age, employment type, etc.).

・Large-scale HR experience
We are not only running fixed workflows, but we put effort on continuous improvement from many angles. Driving improvement initiatives in a large company will be valuable HR experience.

・Many career paths
This role is expected to be in Group Human Resources Supervisory Department (Corporate HQ). Group Human Resources Supervisory Department includes various functions such as payroll, training, recruiting, and HRBP. You will often work with other teams through projects, and there are many long-term career options.

Position:

Why We Hire

To accelerate Rakuten Group’s global business, Global Mobility & Coordination Group in HR Operations Section supports timely staffing by building mechanisms and providing support to place the best people where they are needed.

We are currently recruiting for a position within our Mobility team to address a shortage of staff handling tasks related to the payment of salaries and allowances for employees on overseas assignments. Since this role involves compensation-related tasks, we are seeking candidates who can prioritize legal compliance and accuracy from both Japanese and international perspectives, while also demonstrating the flexibility to adapt their approach as needed.

<Why This Role>
・Organizational strengths
A young, diverse team where people share ideas openly and grow by learning from each other.

・Career development (skills and career paths)
You can gain broad HR experience while working on tasks that require many HR viewpoints, such as building new systems and reviewing policies and rules. The employees you support work at offices around the world, so you will need to consider global situations as well as differences in local environments and cultures. Because this role requires flexibility, it is challenging and helps you develop strong, advanced problem-solving skills.

Position Details

・Relocation support for overseas assignees
・Vendor control
・Administration and tracking of overseas assignee & accompanying family information
・Operations related to international transfers (moving employees to overseas entities)
・Operations related to overseas business trips
・Improving operational processes
・Handling inquiries from assignees
・Other related tasks

Note: You may also be asked to participate in and manage projects within the team, as well as cross-functional projects across the department (e.g., QCC activities or handling transfer cases).

Work Environment

<Team Structure>
The Global Mobility & Coordination Group, part of the HR Operations Section　within the Employee Relations Department, consists of approximately five members. The team works in close coordination-especially with the relocation support members within the same group where information sharing is essential-and has a collaborative culture to move cases forward together.

<Mid-career hire profile>
Previous job was at a manufacturing company as an HR person in charge of managing overseas assignees, and then joined Rakuten Group.
The person supported day-to-day operations in the Mobility Group as a team member for three years, and later advanced to Group Manager, and performed successfully.

Mandatory Qualifications:

・Hands-on experience in global HR or mobility (e.g., relocation support)
・Business experience using English in the workplace

Desired Qualifications:

・Tax-related knowledge
・Project management experience
・Experience working on an overseas assignment (as an expatriate)
・Experience in HR planning and/or HR system design

Other Information:

Additional information on Location

Rakuten Crimson House: 1-14-1 Tamagawa, Setagaya-ku, Tokyo

Related Pages
・Employee Benefits:

・Employee Conditions:

・Culture:

#corporate #HR #GA #CorporateCommunications #operationdiv

Languages:

English (Overall - 4 - Fluent), Japanese (Overall - 4 - Fluent)