Global IT Business Analysis Specialist

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

YOUR ROLE

This role is a non-incident support-oriented role that provides post go live business and customer related IT services, including servicing change requests and coordinating with other IT teams to deliver IT BAU services.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

1. Manage Change Request implementation and solutions of APAC CL applications, ensuring that change objectives are accomplished and in line with business objectives

2. Adhere to governance and standardization established for Change Request implementation methods, processes, and tools usage across all Change Requests

3. Review and update Change Control Documentation (CCD)

4. Participate in Change Request functional and technical workshops

5. Manage Change Request timeline, resources, cost and risk

6. Perform configuration/validation testing and facilitate onshore/offshore integration development team and perform integration testing

7. Conduct key user training, if required

8. Support user in preparing test scenarios and user acceptance test, if required

9. Coordinate production environment readiness and deployment activities

10. Provides support for go-live and hypercare on production issues

11. Coordinate with Global Support Team and Integration team in IT Product Improvement Initiative.

WHAT ARE WE LOOKING FOR?

• Degree in Computer Science/ Information Systems or related fields

• Minimum 5 years of implementation/support experience with Warehouse Management System

• Minimum 1 year of Manhattan WMOS 2016 (and above) and Manhattan MAWM implementation experience

WHAT DO WE HAVE TO OFFER?

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing and help you thrive at work and in life.

Personal wellbeing: benefit from comprehensive group insurance and medical coverage, including Group Term Life, Personal Accident, Hospital & Surgical, Major Medical, outpatient GP and Specialist benefits. Eligible dependants are also covered under the Hospital & Surgical and Major Medical plans.

Work-life balance: enjoy 15 working days’ annual leave in your first year, increasing progressively with service, together with applicable medical, hospitalisation, marriage, childcare, compassionate and palliative care leave.

Flexible benefits: receive SGD 1,000 per year in flexible benefits, which may be used across eligible medical, dental, optical, health and wellness, personal development and selected lifestyle expenses.

Professional development: your growth is essential to us. Unlock your potential through internal mobility opportunities, leadership and mentoring programmes, and MyLearning – our global online platform with more than 1,000 courses.

Diversity is core to who we are. By reflecting the cultures and perspectives of our customers and communities, we perform at our best. CEVA Logistics is proud to be an equal opportunity employer and welcomes applications from all qualified candidates.

#RiseInMotion #CEVALogistics #LifeAtCEVA #CareersInMotion #PeopleBehindLogistics

Disclaimer: CEVA Logistics works with a carefully selected group of recruitment partners. We are not seeking agency support for this vacancy and do not accept unsolicited resumes. Only agencies formally engaged through our HR team for a specific vacancy will be recognised, and no fees will be payable for unsolicited introductions.