(German) Customer Service Representative

Location:

Barcelona, Spain

About the Company:

Are you ready to launch your international career with a globally renowned company that prioritizes its employees?

Join a dynamic and multicultural team in Barcelona! Work in a cutting-edge environment focused on new technologies, offering endless opportunities for professional development and growth.

Your Responsibilities:

• Provide exceptional customer support via email and phone in a friendly, professional manner.
• Respond to customer inquiries regarding products and services, offering accurate and relevant information.
• Track and follow up on customer interactions to ensure effective communication.
• Manage and resolve customer requests within the designated timeframes.
• Ensure customer satisfaction while adhering to the companys standards.
• Uphold the companys image by delivering high-quality service to customers.

Requirements:

• Fluency in German (C2 level); a native level is highly preferred.
• Advanced English skills (minimum B2 level); a test will be conducted during the recruitment process.
• The position is on-site in Barcelona (no remote work or telecommuting).
• Valid EU ID or passport to sign a contract in Spain (no visa sponsorship or other permits provided).
• A clean criminal record will be required.

Benefits:

• Competitive salary with performance-based bonuses.
• Comprehensive initial training and ongoing learning opportunities.
• Modern, spacious office in an attractive Barcelona location.
• Fun team activities and a supportive work environment.
• Full-time contract (39 hours/week), Monday to Friday, 9:00 AM to 6:00 PM.

How to Apply:

1. Submit your updated CV with your application.
2. Expect a call from our recruitment team.
3. Complete the selection process, including a B2-level English test.
4. Start your exciting new adventure in Barcelona!