General Manager
Restore Hyper Wellness - RHWS022 · Los Gatos, CA, US ·
- Category
- Management
- Experience
- 3+ years
Our team is seeking an awesome General Manager to step into a successful location that is 3 years-old, with excellent revenue-building skills (you can sell!), comfortable and love to lead a team, intuitively understand the retail environment, membership sales, autopay, add-on's, how to use marketing and in-store events to drive revenue.
This is a busy location and the ideal candidate thrives in a fast-paced and flexible environment. We value work/live balance, monthly bonuses and provide attractive schedule options!
Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the US. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. We help people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.
Key Roles:
- Assist customers with their wellness issues related to need state, athletic performance, recovery, pain management, and general health
- Focus and concentration on revenue, membership and sales
- Educate customers about Restore’s services and the health benefits they offer
- Deliver a superior customer experience
- Maintain, lead and coach a team of qualified wellness professionals
- Represent the Restore brand and our mission to bring Hyper Wellness® to as many people as possible
- Identify and grow current KPI’s
- Meet the community’s local recreational and top athletes and fitness enthusiasts at local events and generate interest in Restore’s wellness services
- Participate in local health and fitness events
- Engage in both word-of-mouth and social media marketing
- Manage social pages
- Manage lead generation and first time visitors to convert them into members
- Keep staff up-to-date on current promotions, upcoming events, and store updates
- Communicate and maintain relationships with corporate staff and other managers in the network
Required Skills/Knowledge/Experience:
- An affinity for sales. You need to enjoy the sales process and have a track record
- Client engagement. Know how to build and close sales
- Event planning
- Understand and be good at guest recovery, customer service
- Desire to make people feel better and pursue wellness
- Passion for fitness and athletic achievement
- Exceptional verbal and written communication skills. Charisma is appreciated
- Ability to deliver action plans based on and measured by data. You have to be comfortable with the numbers
- Good team player. You need to be a leader, but you also need to be able to delegate and develop a quality team
- Desire to meet personal & team monthly, quarterly, and annual financial goals. Your total compensation will be tied to performance.
- Bachelors degree preferred
Compensation / Benefits:
- Competitive salary
- Health benefits
- Monthly performance bonuses
- Access to complementary wellness services
- Opportunity for growth
- Vacation days