General Manager (Nothing Bundt Cakes Great South Bay SC - West Babylon, NY)

General Manager

Location: Nothing Bundt Cakes (Training will take place in Levittown prior to new bakery opening)

At Nothing Bundt Cakes, we bring joy to every guest through exceptional service, beautifully crafted cakes, and a welcoming bakery experience. As a General Manager, you will lead all aspects of bakery operations, inspire and develop a high-performing team, drive business results, and ensure every guest enjoys the quality, service, and experience that define our brand.

What You'll Do

• Lead and oversee all day-to-day bakery operations
• Recruit, hire, train, coach, and develop a strong, engaged team
• Create and maintain a positive culture focused on teamwork, accountability, and guest satisfaction
• Drive sales growth and profitability by achieving bakery performance goals
• Manage labor, scheduling, payroll, food costs, and operating expenses
• Ensure exceptional guest service and effectively resolve customer concerns
• Maintain high standards for product quality, food safety, sanitation, and brand compliance
• Oversee inventory management, ordering, and vendor relationships
• Analyze business metrics and implement action plans to improve operational performance
• Partner with ownership and leadership to execute business strategies and achieve organizational objectives
• Support community engagement and local marketing initiatives to grow brand awareness

What We're Looking For

• 3+ years of management experience in retail, restaurant, bakery, hospitality, or food service operations
• Proven leadership experience with responsibility for hiring, training, coaching, and performance management
• Strong business acumen with experience managing sales, labor, and operating costs
• Excellent communication, organizational, and problem-solving skills
• Passion for delivering exceptional guest experiences and building strong teams
• Ability to thrive in a fast-paced, customer-focused environment
• Proficiency with scheduling, reporting, and operational systems
• Flexible availability, including weekends and holidays as business needs require
• Ability to stand for extended periods and lift up to 25 pounds

Why Join Us?

• Employee discounts
• Flexible scheduling
• Earlier closing hours than most food service concepts
• Opportunity to lead a growing business and make a meaningful impact
• Professional development and career advancement opportunities
• Fun, supportive, and team-oriented culture
• Chance to bring joy to guests, team members, and the community every day

Apply today and lead a bakery where every cake, every celebration, and every guest experience matters. 🍰✨