General Insurance Support / Licensed GI Support Executive

To apply or find out more, please contact

Leong Jia Wei

(Reg No: R25157456)

[email protected]

I specialize in Financial Advisory (FA) and Insurance Roles; please browse [More jobs from this company] for more roles.

Key Responsibilities

• Develop and update internal claims handbooks, FAQs and workflow documentation for general insurance, covering group and individual healthcare plans.
• Manage and monitor insurance claims, particularly for French-speaking clients, to guarantee transparent dialogue and efficient processing.
• Monitor policy renewals, renewal timelines and outstanding information to ensure policies are renewed on time.
• Communicate with underwriters to source quotes, evaluate policy variations and assist with internal recommendation briefings for customers.
• Assist in expanding group insurance policy leads, including collecting client needs, organizing quotes and tracking policy placement stages.
• Keep precise records of policies, claims, quotations, renewal status and insurer communications for internal reference.
• Provide licensed insurance agents or management with administrative coordination, client servicing and documentation as needed.

Remuneration

Fixed salary + variable commission / bonus. Candidates with an active General Insurance agent registration or relevant licensing may be considered for additional sales-related bonus opportunities.

Requirements

• 2 Years of Experience (YOE) or more in Insurance.
• Open to Singaporeans and Singapore Permanent Residents only.
• Conversational French language ability is required to support French-speaking clients and claims enquiries effectively.
• Professional history or experience in general insurance, insurance administration, claims handling, client servicing or a related field.
• Possession of General Insurance certifications (BCP, PGI & CGI) is preferred.
• Applicants holding appropriate General Insurance certifications, licensing or agent registration eligibility may be designated as a practicing General Insurance agent, enabling them to assist with GI sales initiatives.
• Understanding of general insurance products such as personal insurance, commercial insurance, group hospitalization, group personal accident, corporate travel or other group policy arrangements will be an advantage.
• Previous background in customer service, client communication or claims follow-up is preferred.
• Proficiency in Microsoft Office Suite and ability to maintain clear policy, claims and quotation records.
• High level of accuracy with the capacity to work autonomously as well as cooperatively.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  

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