General Accounting - Claims Team Lead

Duties and Responsibilities

• Financial Management (Claims Accounting): Plans and implements department-specific strategies aligned with the organizations overall goals. Monitors budget adherence, ensures proper resource allocation, and identifies opportunities for cost optimization.

• Experience Management (Claims Accounting): Oversees day-to-day service delivery, ensures compliance with SLAs, resolves issues, and provides feedback to enhance client experience.

• Process Management (Claims Accounting): Manages the end-to-end workflow of the team, ensuring compliance with established procedures, accuracy, and adherence to service level agreements. Develops and implements policies and guidelines to align with departmental and company objectives.

• Data Management (Claims Accounting): Ensures the teams compliance with data and document management standards, maintaining accurate and complete records and databases.

• Talent Management (Claims Accounting): Provides daily guidance, coaching, performance feedback, and development opportunities to team members to foster engagement, growth, and continuous improvement.