G10 - Product Manager

Role Overview

You will work closely with cross-functional teams across multiple government agencies and external partners to define product strategy, develop roadmaps and deliver impactful digital products.

The role requires a strong understanding of user needs, technical constraints and design considerations, enabling you to act as a bridge between business, technology and users.

Key Responsibilities

Product Strategy & Vision

• Own a product or feature area and drive its success from concept through launch and continuous improvement.
• Develop and communicate a clear product vision and roadmap.
• Align cross-functional teams around long-term product objectives.
• Define North Star metrics and success measures to ensure products deliver tangible public value.

Product Analytics & Decision-Making

• Operate effectively in ambiguous and fast-moving environments.
• Make informed product decisions and prioritisation choices using data and evidence.
• Evaluate product features based on user research, market trends and internal feedback.
• Use data to validate assumptions, test ideas and determine when products or features should be refined or pivoted.
• Identify and mitigate product, technical and market risks.

Execution & Delivery

• Work closely with software engineers, data scientists and UX designers to deliver high-quality products.
• Balance delivery speed, product quality and simplicity.
• Drive agile product development and continuous improvement.
• Manage short-term delivery priorities while considering long-term scalability and technical debt.

Stakeholder Management

• Act as a key liaison between business leaders, government agencies, operational partners and technology companies.
• Work with stakeholders such as the Singapore Police Force (SPF), Infocomm Media Development Authority (IMDA) and global technology platforms.
• Facilitate Whole-of-Government (WOG) alignment across stakeholders.
• Navigate differing priorities and disagreements constructively.
• Translate complex technical and business requirements into clear product priorities and actions.

Leadership & Mentorship

• Take ownership of broad and ambiguously scoped projects.
• Lead complex workstreams independently from problem definition through execution.
• Synthesise complex information and data into clear strategic recommendations.
• Proactively identify opportunities and drive initiatives forward.
• Mentor junior team members and contribute to improving overall team capability and productivity.

Requirements

• Proven experience in Product Management, with demonstrated ability to independently own products, features or complex projects.
• Strong track record of managing end-to-end product delivery, particularly in ambiguous or rapidly evolving environments.
• Strong analytical and product intuition, with the ability to make data-informed decisions.
• Ability to identify and manage risks from both technical and market perspectives.
• Strong stakeholder management and communication skills, with the ability to work effectively across technical and non-technical teams.
• Strong sense of ownership and willingness to identify opportunities and recommend process improvements.
• Comfortable taking calculated risks, experimenting and learning from both successes and failures.
• Collaborative mindset with a willingness to support teammates, challenge existing approaches constructively and share knowledge openly.