FX Sales Retention Agent (Mandarin)

David Kennedy Recruitment is working with a financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. The successful candidate will be responsible for overseeing the dealing operations and managing the risk associated with trading activities in the forex financial company.


Position: FX Sales Retention Agent (Mandarin)

Location: UAE, Dubai

Employment type: Full-time


RESPONSIBILITIES:

• Promote the company's FX and CFD products and services to prospective and existing clients

• Develop and maintain long-term client relationships to drive retention and account growth

• Convert high-quality leads into active and loyal trading clients

• Increase upsell and cross-sell opportunities across client portfolios

• Deliver consistent, high-level customer service across the client lifecycle

• Stay up to date with financial markets, trading conditions, and product updates

• Work towards and consistently achieve defined sales and retention targets.

REQUIREMENTS:

• Native or fluent Mandarin, both spoken and written

• Previous experience in FX & CFD industry is mandatory

• Prior experience in a Retention role within Forex/CFD brokerage

• Strong sales, negotiation, and objection-handling skills

• Ability to work in a target-driven, fast-paced environment

• Strong numerical and analytical thinking skills

• Computer literate with good CRM and office tool awareness

• Strong communication and relationship management skills

• Experience working with international brokerage teams

• Familiarity with trading platforms and financial markets

• Experience managing client portfolios in a sales or retention environment.

OFFER:

• Competitive base salary plus uncapped commission

• Full relocation package to Dubai

• Opportunity to join an international Forex company

• Dynamic, collaborative, and multicultural working environment

• Ongoing training, coaching, and career development opportunities.

• Be part of a dynamic international team with positive and friendly atmosphere

• Guidance and tools to reach your full potential.