Functional Application Specialist Workforce & Resource Management
· ROTTERDAM, Netherlands ·
- Work mode
- Hybrid
- Employment
- Contract
Do you want to contribute to the success of our global projects, with a fleet of over 80 vessels and an application environment with more than 500 active users? Are you the connecting link between business and IT, ensuring that applications optimally support operational processes and the work of our planners?
As a functional application administrator within the Ship Management Department (SMD), you contribute to a stable, future-proof application environment that supports our Planners and other users worldwide. You work closely with fellow functional application administrators and act as a bridge between the business, including planners and other end users, and IT. You ensure that the application fully supports business processes and is continuously improved.
- Acting as a liaison between users and IT to ensure the application aligns optimally with business processes; - Providing functional support for (complex) requests from planners and other users; - Supporting the testing of new functionalities and keeping relevant documentation up to date for both business and technical teams; - Escalating issues when necessary and collaborating with vendors and technical teams; - Ensuring the application complies with internal policies and external regulations; - Actively communicating with stakeholders about changes, updates, and incidents.
With your contribution, you ensure that planners and other end users can work efficiently without unnecessary complexity, and that the collaboration between business and IT runs smoothly.
You will be part of the Ship Management Department, operating in an international environment with stakeholders around the world. Your base will be our headquarters in Rotterdam, overlooking the river Maas.
We offer a hybrid working environment (based on full-time employment: 3 days at the office and 2 days from home) and facilities such as an in-house gym to start or end your workday in an active way.
YOUR IMPACT ...
As a functional application administrator within the Ship Management Department (SMD), you contribute to a stable, future-proof application environment that supports our Planners and other users worldwide. You work closely with fellow functional application administrators and act as a bridge between the business, including planners and other end users, and IT. You ensure that the application fully supports business processes and is continuously improved.
- Acting as a liaison between users and IT to ensure the application aligns optimally with business processes; - Providing functional support for (complex) requests from planners and other users; - Supporting the testing of new functionalities and keeping relevant documentation up to date for both business and technical teams; - Escalating issues when necessary and collaborating with vendors and technical teams; - Ensuring the application complies with internal policies and external regulations; - Actively communicating with stakeholders about changes, updates, and incidents.
With your contribution, you ensure that planners and other end users can work efficiently without unnecessary complexity, and that the collaboration between business and IT runs smoothly.
You will be part of the Ship Management Department, operating in an international environment with stakeholders around the world. Your base will be our headquarters in Rotterdam, overlooking the river Maas.
We offer a hybrid working environment (based on full-time employment: 3 days at the office and 2 days from home) and facilities such as an in-house gym to start or end your workday in an active way.
YOUR IMPACT ...