Full Time Teller I

Shift Hours:

M-W 8:30am - 5:30pm
T-F 8:30am - 7:15pm
Sat 8:30am - 1:15pm

The Teller I is responsible for engaging with members, completing financial transactions, and offering products and services to enhance the member’s financial lives.

Essential Job Duties and Responsibilities

• Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions.
• Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act.
• Required to complete annual training sessions as instructed or scheduled.
• Perform job duties and responsibilities in compliance with Shell FCU policies, procedures, philosophy, and standards of performance.
• Provide friendly, professional, and personal service to all members.
• Must be able to work the rotating opening, closing and Saturday schedule, as needed.
• Receives and processes member financial transactions, including but not limited to:

• Deposits, withdrawals, transfers, and loan payments; negotiate checks, process Cash Advances and Western Union transactions, process coin tickets.
• Work within assigned Teller I limits.
• Prepare CTR & SAR worksheets as required.
• Work to understand Shell FCU practices and procedures to help identify and prevent fraud.
• Handle cash and balance cash drawer daily.
• Investigates and resolves out-of-balance conditions immediately.

• Assist with preparing cash/coin shipments and orders for the branch.
• May assist in training new staff or the further development of team members.
• Assist members with their service needs related to, including but not limited to:

• Change of Address, issue/maintenance ATM & debit cards, check orders, safe deposit box.

• Cross-sell Credit Union products and services based upon member needs.
• Understand and comply with all procedures related to logs, including but not limited to:

• Dual control, buy/sells from the vault, night drop, mail log.

• Must take the initiative to assist with problem solving, troubleshooting and to provide support in all areas of the branch, as needed.
• Meet/exceed personal and branch goals.
• Assist the team with daily responsibilities as needed, including but not limited to:

• Following opening and closing procedures.
• Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault.

• Wiling to assist the team at other branch locations, if needed.

• Performs additional duties as assigned.

Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law.