Full-Time Hotel Arista Room Attendant

1. Attends and participates in daily pre-shift meetings.
2. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash/rubbish, etc.
3. Clean room refrigerators, coffee/tea maker, cups, glasses, etc
4. Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
5. Handle and store chemicals inline with hotel regulations and any local legislative requirements
6. Greet and acknowledge guests, answer questions
7. Communicate room status via phone system to establish when service is completed, and rooms ready for guests.
8. Report any room they are unable to service (do not disturbs, no services) to supervisor.
9. Document any deficiencies or damages found in rooms, including mechanical and electrical problems using the ticketing platform as well as reporting to the supervisor.
10. Always follow established safety procedures, including use of safety button. Immediately report any health and safety incidents, security breaches, or suspicious behavior to the supervisor or manager on duty.
11. Respond to guest special requests and take action to ensure guest satisfaction.
12. Be familiar with hotels recycling program and “green” cleaning initiatives to minimize waste within all areas of housekeeping.
13. Report, turn in, and /or log all lost and found items according to established procedures.
14. Maintain assigned housekeeping carts. Empty and stock at the end of each shift.
15. Work as part of a team and communicate with other departments effectively as per hotel procedures to ensure excellent quality and service.
16. May regularly assist with deep cleaning projects
17. Occasionally assist with Room Turndown duties

1. Must be able to speak and understand basic English.
2. Basic reading, writing, and math skills

1. 1-2 Years of prior Hotel Room Attendant experience is required.
2. Luxury housekeeping experience is preferred.

1. Individual must be honest, dependable, and like being in a position of responsibility.
2. Must enjoy working around people and be a “team player” within the framework of guest service.
3. Must have a neat and clean appearance
4. Must have a flexible schedule and be to work weekends and holidays.

1. Must be able to lift up to 50lbs, with or without reasonable accommodation.
2. Must be able to push and pull carts and equipment weighing up to 50 lbs.
3. Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation.
4. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.

1. Major Medical Plans, Dental and Vision Insurance - single or family options available at employee’s election
2. Basic Life & AD&D - 100% employer paid
3. Short-Term Disability - 100% employer paid
4. Supplemental Life, AD&D, Critical Illness, Accident and Disability – single or family options available at employee’s election
5. 401(k) Plan & Matching Program
6. Employee Assistance Program
7. Paid Leave Time (up to 40 hours/year)
8. Paid Time Off (PTO)
9. 9 Paid Holidays/Year
10. Paid Jury Duty Time
11. Paid Bereavement for immediate family members
12. Partially-Paid Parental Leave
13. Hotel/Restaurant Discounts
14. Pet Insurance
15. Incentive Programs