Lingpad is building next-generation AI-powered customer support solutions that integrate deeply with platforms, helping businesses deliver fast, accurate, and scalable support experiences.

Role Overview

Requirements

Technical Stack

• Backend: Python (Django, Django REST Framework, FastAPI)
  
• Frontend: Angular / React
  
• Infrastructure: AWS (Lambda, EC2, S3, RDS)
  
• Databases: PostgreSQL, Redis
  
• Messaging/Queue: Celery
  
• Integrations: third-party APIs
  
• AI: OpenAI / Anthropic APIs (LLM-based features)
  

• Build and maintain scalable backend systems using Django / FastAPI.
  
• Develop clean, responsive frontend applications using Angular or React.
  
• Design and implement robust REST APIs and microservices.
  
• Integrate third-party services (Intercom, CRMs, etc.) to enhance product capabilities.
  
• Implement and iterate on AI-powered features leveraging LLM APIs.
  
• Optimize application performance, scalability, and reliability across the stack.
  
• Write clean, testable, and maintainable code following best practices.
  
• Collaborate effectively with product, design, and QA teams throughout the development lifecycle.
  
• Take complete ownership of features, from initial conception to production deployment.
  

• Strong professional two years of experience in Python (Django / FastAPI).
  
• At least 2 years of experience with modern JavaScript frameworks (Angular or React).
  
• Good understanding of REST APIs and system design principles.
  
• Experience with relational and non-relational databases, specifically PostgreSQL, DynamoDB and Redis.
  
• Hands-on experience with Celery or other background job processing systems.
  
• Familiarity with AWS services relevant to deployment and infrastructure.
  
• Proficiency with Git and CI/CD pipelines.
  
• Demonstrated strong problem-solving and analytical mindset.
  

• Experience working with LLMs (OpenAI / Anthropic) and AI-driven features.
  
• Knowledge of microservices architecture.
  
• Experience developing real-time systems (e.g., websockets).
  
• Understanding of strategies for scaling high-traffic applications.
  
• Prior experience working in a fast-paced startup environment.
  

Benefits

• Opportunity to work on cutting-edge AI products that redefine customer support.
  
• High level of ownership and direct impact on the company's success.
  
• Engaging, fast-moving startup culture that values builders.
  
• The chance to contribute significantly to building the product and engineering culture from the ground up.