Front of House Host

Maggie’s Rock’N’Rodeo – Front of House Host – Variable Hours

We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:

• £12.71 p/h. increasing to £13.45 p/h after successfully passing probationary period
• £1.25 approx service charge p/h
• 100% of service charge goes to the team
• Free meal and unlimited non-alcoholic drinks on shift
• 50% off food and drink across itison venues with friends and family
• Employee Assistance Programme to look after your mental wellbeing
• Complimentary tickets to itison major events
• 10% off at itison.com
• Taxi contribution for anyone working past 1am
• Team Incentives including Employee of the Month
• Two fully paid socials a year
• Fully funded external training courses
• Great opportunities to develop and progress

About the Role

At itison venues, our main mission is to bring great experiences to all of our customers and we are looking for people who are just as passionate about doing this as we are!

As a Host, you’ll often be the first person our customers meet. You’ll welcome guests at the front door, manage bookings, arrivals and seating, accommodate requests and help make sure every visit gets off to a brilliant start.

You’ll also engage with guests throughout the venue, get involved in our events and entertainment, host our famous Buckin’ Bronco and bring the energy and personality Maggie’s is known for. This is a varied Front of House role, and full training will be provided across floor service and the bar so you can support the wider team wherever needed.

About the Venue

Maggie’s Rock ‘n’ Rodeo is Scotland’s first country-themed bar where we’re partying til 3am every night and serving up the best brisket, burgers and buffalo wings this side of Nashville.

Plus live bands and sports every night across our big screens, our very own Bull Pit complete with mechanical Buckin’ Bronco - and a wild line up of live events yet to be announced.

If you’re fixing for a new gig, love meeting new people and are ready to bring plenty of character and energy, we’re looking for Experience Hosts to join our amazing Front of House team!

About You

If you are looking for variety and love being busy – you’re in the right place! We are looking for confident, outgoing and naturally warm people who can create a brilliant first impression, put customers at ease and keep bookings, seating and guest requests organised during busy services.

You’ll have a positive, can-do attitude, excellent communication skills and enjoy working as part of a team. You’ll be resilient, a natural problem-solver and comfortable getting into character, taking the lead and responding calmly to challenging situations. As this is a late-night hospitality role, you’ll also need to be flexible and available for late shifts, weekends and busy event nights.

Experience in hospitality, events, entertainment or customer service would be great, but if you don’t have it – we can show you the ropes!

About the Process

If you think this sounds like the right role for you, then we would love for you to apply. If we like your application, we will be in touch to arrange an interview with you.