Front End Manager

Now Hiring: Front End Manager

Lead with Excellence at McKeever’s Price Chopper

McKeever Price Chopper is seeking a dependable, customer-focused Front End Manager to oversee daily front-end operations and lead our cashier and customer service teams. This leadership role is perfect for someone who thrives in a fast-paced environment, excels at problem-solving, and is passionate about creating a seamless customer experience.

Position Overview:

As the Front End Manager, you’ll be responsible for ensuring all front-end operations run smoothly and efficiently. You will oversee scheduling, training, and performance management for front-end staff, while setting the standard for professionalism and exceptional service. You’ll work closely with store leadership to maintain a clean, organized, and customer-friendly environment.

Key Responsibilities:

• Supervise, train, and motivate front-end team members including cashiers and customer service representatives
• Ensure prompt, courteous, and efficient customer service at all times
• Manage daily scheduling, breaks, and shift coverage for the front-end team
• Resolve customer concerns and escalate as needed in a professional manner
• Monitor cashier accuracy and adherence to company policies, including handling of money, coupons, WIC, food stamps, and credit/debit transactions
• Maintain front-end appearance, ensuring cleanliness, organization, and safety
• Lead by example in enforcing company policies, dress code, and service standards
• Work collaboratively with other department managers to support overall store success
• Assist in hiring and onboarding of new front-end team members