Fraud Solutions Consultant
Plaid · New York City Office ·
- Work mode
- Hybrid
- Category
- Solutions engineering
- Experience
- 5+ years
- Visa sponsorship
- Yes
- Company size
- 1000+
Own fraud retrospectives and POC programs, advise customers on fraud product ROI, and bridge feedback between clients and product teams.
You will own fraud retrospectives and proof-of-concept programs from end to end. You will work with customers and internal stakeholders, explain the return on investment of fraud products, recommend implementations, convert retrospective results into production usage, and relay customer feedback to product teams.
Responsibilities
- Own the retrospective and proof-of-concept process end to end
- Collaborate with customers and internal stakeholders
- Help customers understand the return on investment of Protect
- Recommend implementations of fraud products
- Drive follow-through to convert retrospective results into production usage
- Serve as a feedback loop between customers and product teams
Requirements
- 5-10 years in a customer-facing analytical role in fintech, financial services, software, or technology
- Experience working closely with data science teams
- Experience managing consultative customer engagements
- Ability to interpret machine learning model output
- Ability to explain model output to non-technical audiences
- Data science or ML engineering background
- Fraud, identity, or risk experience
Benefits
- Equity
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)