Forward deployed engineer

Shaped is building the real-time context engine for AI. Vector databases retrieve documents - we retrieve decisions.

As a Forward Deployed Engineer at Shaped, you'll bridge engineering and our customers, helping them ship on Shaped, whether that's an agent, a recommender, a search experience, or something we haven't seen yet. This requires someone who can program and also sell - a killer combo!

Experience/qualities

• Several years of engineering experience (Ex. could ship an end-to-end backend or ML service)
• Comfortable with Python and SQL
• Have experience talking to customers, whether you were a solutions engineer or a barista
• Excited to wear many hats (sales, modeling, backend, frontend, etc.)
• Care about retrieval and recognize how broken context still is for agents today

Responsibilities

• Help customers go from first POC to production in weeks, not quarters
• Run experiments to find the models, embeddings, and configurations that work for each customer
• Build trust with customer engineering and product leaders so they keep shipping with us
• Run technical demos that close deals
• Bring customer pain back into the product roadmap

This is an in-person role in NYC (15 W 18th St). We sponsor international candidates (STEM OPT, OPT, H1B, O1, E3). Premium medical, dental, and vision; retirement plan; unlimited PTO; commuter benefits; fully-stocked office; dinner if you stay late.