Forward Deployed Engineer

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is the global leader in CRM and Agentic AI solutions. Our platform empowers organizations to transform customer experiences through autonomous digital labor and data intelligence. In Ireland, our Dublin Hub serves as a central engine for engineering, innovation, and strategic customer delivery across EMEA.

Role Overview

As a Forward Deployed Engineer (FDE), you are a hands-on technical builder operating directly at the intersection of production code, enterprise architecture, and strategic customer impact.

Working within a dedicated pod alongside a Deployment Strategist, you will design, build, and deploy custom AI agent architectures and enterprise data integrations using Agentforce and Salesforce Data 360. This is an engineering role with a direct feedback loop to core product teams—turning edge cases, platform gaps, and field insights into core product capabilities.

Key Responsibilities

• Hands-on Agentic Development: Write, test, and ship production-grade code to build intelligent agents, custom prompt pipelines, tool-calling mechanisms, and execution frameworks using Python, JavaScript/TypeScript, Java, or Apex.

• Enterprise Integration & Data Engineering: Model and connect enterprise data sources across Salesforce Data 360, Snowflake, Databricks, and customer CDPs to power real-time agent context and actions.

• System Observability & Performance: Build and monitor agent evaluation frameworks, performance dashboards, and key business KPIs to ensure reliability and safety in production environments.

• Rapid Prototyping & Delivery: Take complex customer requirements from architectural concept to live production MVPs within days or weeks.

• Product Feedback Loop: Surface technical blockers, API gaps, and architecture insights back to core R&D teams to refine the Agentforce platform roadmap.

• Technical Advisory: Co-lead architecture reviews with customer CTOs, Enterprise Architects, and engineering teams to establish best practices for agent deployment.

Minimum Qualifications

• 3+ years of hands-on software engineering experience in full-stack, data, or cloud architecture environments.

• Customer-Facing Delivery: Proven track record in professional services, technical consulting, or forward deployed engineering.

• Core Technical Stack: Proficiency in at least one object-oriented or modern script language (Python, TypeScript/Node.js, Java, or Apex) alongside strong API design (REST/GraphQL) experience.

• AI & LLM Mechanics: Practical experience working with LLMs, prompt engineering, agent orchestration (e.g., LangChain, LlamaIndex, or native frameworks), and evaluation metrics.

• Data Systems: Strong foundation in relational data modeling, SQL, and modern cloud data warehouses.

• Work Authorization: Must be legally eligible to work in Ireland / European Union.

Preferred Qualifications

• Hands-on experience with Salesforce core development (Platform Developer I, Apex, LWC) or certifications (e.g., Agentforce Specialist, Salesforce Certified Data Cloud Consultant).

• Familiarity with continuous integration/continuous deployment (CI/CD) tooling and modern AI development tooling (e.g., Cursor, Claude, enterprise IDE extensions).

• Background in deploying solutions within highly regulated European enterprise environments (e.g., GDPR, EU AI Act compliance standards).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.