Forward Deployed Engineer (Enterprise E-Commerce)

About the Company

We are helping a high-growth, deep-tech product company that is revolutionizing visual media performance across modern web and digital commerce.

We are looking for an Engineer with a strong background in QA Automation and deep experience working with large enterprise clients (ideally in e-commerce). In this client-facing technical role, you will lead the technical onboarding, oversee smooth system integrations, and ensure our enterprise clients extract maximum performance and value from our AI solutions.

What You’ll Do
Technical Ownership & Architecture: Act as the technical authority and trusted advisor during enterprise customer onboarding, translating client requirements into seamless implementation workflows.
Scaling: Drive end-to-end technical engagement—from running technical validation to full production rollout and performance tuning.
Enterprise Quality Assurance: Leverage test automation frameworks and rigorous QA practices to audit, validate, and troubleshoot complex integrations on high-traffic web applications.
Cross-Functional Collaboration: Partner closely with internal R&D, Product, and Sales teams to rapidly resolve technical bottlenecks, escalate bugs, and advocate for client feature needs.
Performance & DevTools: Investigate frontend/network performance, inspect requests, and diagnose latency or rendering issues using browser dev tools, automated checks, and performance benchmarks.

Requirements
5+ years of experience as a QA Automation Engineer or Technical Integration Specialist working in fast-paced environments.
Enterprise Background: Proven experience working with large enterprise clients, managing complex enterprise setups, meeting high expectations, and coordinating across teams (ideally in the e-commerce/retail sector).
QA & Automation Mastery: Solid, hands-on foundation in QA automation, test scripting, and performance/load testing methodology.
Web Tech & Debugging: Strong command of web technologies (HTML, CSS, modern JavaScript) and hands-on expertise with Chrome DevTools or similar network/debugging utilities.
Language Proficiency: Fluent English (strictly C1–C2 level). You must be comfortable presenting to executive stakeholders and collaborating in real-time.
Time Zone: Flexibility and ability to work regularly within US time zones (covering daily overlap with North American clients).
Mindset: Proactive problem solver, accountable, analytically minded, with outstanding customer-facing communication skills.

Nice to Have
Familiarity with cloud platforms (AWS/GCP), CDNs, and media compression/streaming workflows.
Degree in Computer Science, Software Engineering, or equivalent practical experience.

We OFFER:
​A fast-paced, highly professional, international team environment with a flat structure and rapid decision-making.
​Competitive compensation packages commensurate with your background and product portfolio.
​Flexible, remote-first workflow optimized for seamless global alignment.
Medical Insurance in Ukraine and a Multisport program in Poland.
Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw) or Remote.
Paid vacation, sick leave, and official holidays.
Legal & Accounting services.
The company provides all necessary equipment.
English classes and Education reimbursement.