Forward Deployed Engineer
DevRev · Austin, Texas, United States ·
- Category
- Solutions engineering
- Experience
- 5+ years
DevRev · Austin, Texas, United States ·
neuroscale · Reston
Parloa · New York Office
cogent-security · San Francisco, CA
middesk · San Francisco
Forward Deployed Engineer at DevRev (Austin) working with post-sales customers to design, build, and deploy AI agents, integrations, and automations on the DevRev platform. The role is 70-80% hands-on coding in TypeScript, JavaScript, and Python, applying LLM/LLM-adjacent techniques like prompt engineering and RAG, plus SQL/data analysis and API integration work.
About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
About the team
The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals.
Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform.
About the role
As a Forward Deployed Engineer at DevRev, you will work closely with our post-sales Customer Experience team to help customers unlock value through AI. You will design and deploy intelligent agents, automated workflows, and integrations that transform how customers operate — connecting DevRev to their broader ecosystem and putting AI to work across their most important business processes. Where needed, you will build custom applications and solutions in TypeScript, JavaScript, Python, and related languages to bring these experiences to life.
You will employ your creativity and technical expertise to ideate and shape how AI, analytics, and workflows are used in customers’ processes. You are a product expert focused on implementation — building, shipping, and iterating to ensure customers get the most out of the DevRev platform.
What You’ll Do
Build & Deploy
Data & Insights
Collaboration & Enablement
What You Bring
How do we work?
Whatever your role, our values describe what we ask of each other.
Be a bridger
Look beyond your own role. Ask questions, share context and help others get unstuck. That may mean bringing the right people together or picking up a problem that doesn’t necessarily fit neatly into your job description.
Care loudly
We want your perspective, not just your agreement. Speak up when something isn’t working or someone needs support. Give honest feedback with respect for the person receiving it. Don’t let an uncomfortable conversation become an unspoken problem.
Own the outcome
Take responsibility for the result, not just your part in the process. Use AI to move the work forward, not to outsource your judgment. Make the call, check whether it worked and change course when it didn’t. If something goes wrong, own it and help fix it.
That’s DevRev!
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
TabaPay · Palo Alto, CA