Forward Deployed Engineer

You will join customer conversations early alongside the Product Lead and VP of Sales, exploring how customers can use the platform. You will develop a deep understanding of the platform, evaluate technical feasibility, and help customers and internal teams reason through architecture and implementation tradeoffs. When hands-on work is the fastest path to clarity, you will prototype, build, and debug solutions. As the platform evolves, you will own increasingly complex customer deployments involving integrations, evaluation, fine-tuning, and optimization. You will define repeatable technical patterns, solve problems end to end, and move fluidly between system design, detailed implementation, and direct customer conversations.

Responsibilities

• Lead technical discovery and solution design in early customer conversations
• Evaluate feasibility and tradeoffs across architecture, APIs, integrations, data, authentication, security, infrastructure, and deployment
• Prototype, build, and debug technical solutions alongside the engineering team
• Own technical problems end to end
• Develop a deep understanding of the platform and the environments in which it must operate
• Turn early solutions into scalable technical patterns
• Support complex customer deployments involving integrations, evaluation, fine-tuning, and optimization

Requirements

• 6+ years of experience in software engineering, forward deployed engineering, customer engineering, or a similarly technical customer-facing role
• Strong software engineering and systems-design fundamentals
• Ability to write, debug, and review production-quality code
• Deep experience with APIs, integrations, data systems, cloud infrastructure, and modern application architecture
• Strong production experience in Python and/or TypeScript
• Proficiency with SQL, APIs, integrations, authentication, cloud infrastructure, and production observability
• Hands-on experience building AI-powered applications, including working with model APIs, context management, tool calling, retrieval, evaluation, and cost-quality-latency tradeoffs
• Ability to move between system architecture, detailed implementation, and direct technical conversations with customers
• Strong communication skills and credibility to work with customer engineers, internal engineers, and business stakeholders
• Exceptional agency and comfort operating in a lean, fast-moving environment

Benefits

• Competitive compensation and equity package aligned with growth, performance, and merit