Forex CFD Account Manager (Malay Speaking)

You will join a growing team as an Account Manager, focusing primarily on driving sales for TMGM's products and services. You'll deliver exceptional customer service across all communication channels, respond quickly and professionally to client inquiries, and resolve issues effectively. You'll independently use your sales skills to identify and generate client pipelines, build and nurture relationships with new clients, and work towards specific KPIs to meet or exceed sales targets. You'll also expand your knowledge of the markets, the FX industry, and TMGM's platforms and products, striving to achieve both team and individual success metrics.

Responsibilities

• Promote and sell TMGM's products and services
• Identify and generate client pipelines using strong sales skills
• Build and nurture relationships with new clients to foster long-term partnerships
• Deliver exceptional customer service across various communication channels
• Respond quickly and professionally to client inquiries and resolve issues effectively
• Work towards KPIs to meet or exceed sales targets
• Expand knowledge of the markets, FX industry, and TMGM's platforms and products
• Achieve team and individual performance metrics

Requirements

• Minimum one year of experience in the Forex industry
• Previous exposure to customer-focused environments such as customer service, sales, outbound/inbound support, or consulting is advantageous
• Willingness to learn practical financial knowledge and professional skills
• Comfortable making high volumes of outbound calls and engaging with diverse buyers
• Confident communication skills or motivation to enhance communication abilities
• Strong ownership of responsibilities and a proactive, problem-solving mindset
• Excellent overall communication abilities, including adapting approaches to suit various audiences
• Proficiency in English and Malay

Benefits

• Competitive salary packages and commission structure with uncapped earning potential
• Both part-time and full-time work arrangement options
• Ongoing training and support