Food & Beverage Management & Development Program

Greensboro Country Club Job Title: Food & Beverage Management & Development Program

Department: Food & Beverage Reports To: Food & Beverage Manager / Assistant General Manager

FLSA Status: Exempt

Job Summary

The Food & Beverage Management Training & Development Program at Greensboro Country Club is a 12–18-month, hands-on learning experience designed to prepare aspiring hospitality professionals for leadership roles within the private club industry. Participants will rotate through all major front-of-house dining areas-including casual, banquet, and fine dining operations-while receiving personalized coaching, structured mentorship, and exposure to senior club leadership.

This immersive program focuses on building service excellence, developing managerial confidence, and fostering a deep understanding of private club culture. Trainees will gain cross-departmental insight, complete leadership workshops, and have the opportunity to earn industry certifications such as ServSafe or Certified Sommelier.

Graduates emerge as well-rounded, service-driven professionals equipped to assume supervisory or management positions at Greensboro Country Club or other premier private clubs nationwide.

Essential Duties and Responsibilities

Training & Operations

• Rotate through all major Food & Beverage outlets, including casual dining, fine dining, and banquet operations.
• Learn and perform each service position (server, bartender, host/hostess, food runner, expeditor) to gain a full understanding of front-of-house operations.
• Support the setup, execution, and breakdown of banquets, events, and daily dining service.
• Participate in cross-training within non-F&B departments such as Purchasing, Accounting, and Human Resources to understand overall club operations.
• Gain proficiency in club technology platforms including POS systems, reservation software, and inventory management tools.
• Maintain compliance with food safety, alcohol service, and workplace safety standards.

Leadership & Development

• Demonstrate leadership in day-to-day operations by modeling service excellence and supporting team members.
• Conduct and participate in pre-shift meetings, coaching sessions, and leadership discussions.
• Attend scheduled one-on-one meetings with mentors, department heads, and senior management.
• Participate in leadership and management workshops, including conflict resolution and communication training.
• Submit monthly written reports summarizing learning outcomes, operational insights, and self-evaluations.

Member Service & Club Culture

• Deliver a consistent, personalized service experience aligned with Greensboro Country Club's standards and values.
• Engage positively with members, anticipate their needs, and build professional relationships that foster trust and satisfaction.
• Participate in club social events, committees, and cultural activities to strengthen understanding of private club traditions and expectations.
• Uphold and promote the Club's mission, values, and commitment to excellence in every aspect of service.

Performance & Advancement

• Complete all assigned training modules, evaluations, and quizzes within designated timeframes.
• Demonstrate measurable progress in service skill, operational knowledge, and leadership capabilities.
• Achieve mastery in each program phase before advancing to the next stage.
• Provide constructive feedback and participate in peer reviews to support continuous improvement.

Education and Experience

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Recent graduates or early-career professionals with strong hospitality experience are encouraged to apply.
• 1–2 years of hands-on experience in food & beverage, restaurant, hotel, or private club operations preferred.
• Previous supervisory experience is a plus but not required.
• Must demonstrate a genuine passion for hospitality, leadership potential, and a desire to build a long-term career in the private club industry.
• Familiarity with point-of-sale systems, event service standards, and fine dining etiquette beneficial.
• ServSafe, TIPS, or other industry certifications are advantageous but may be earned during the program.

Work Environment and Schedule

• Fast-paced private club setting with exposure to casual dining, fine dining, and banquet operations.
• Requires standing, walking, and active engagement for extended periods.
• Flexible schedule including mornings, evenings, weekends, and holidays based on club needs.
• Work environment varies by season and event activity.
• Professional appearance and adherence to club standards required.
• Collaborative, member-focused culture that emphasizes service excellence and teamwork.

Career Path

Graduates of the Food & Beverage Management Training & Development Program are prepared to assume leadership positions within Greensboro Country Club or the broader private club and hospitality industry. Successful completion of the program positions candidates for advancement into roles such as:

• Food & Beverage Supervisor
• Restaurant or Outlet Manager
• Banquet Manager
• Assistant Food & Beverage Director
• Clubhouse Manager

The program also builds a strong foundation for long-term career growth, providing the skills, confidence, and professional network necessary to progress toward senior management positions, including Food & Beverage Director or General Manager roles within the private club industry.