fixed-term project engagement｜Cloud Operations Manager / Senior DevOps Manager
仕事概要
[ ABOUT TENCHIJIN ]
Tenchijin Inc. is a Tokyo-headquartered space-tech company and JAXA (Japan Aerospace Exploration Agency) certified venture. Through its land-evaluation and analytics platform, Tenchijin COMPASS, the company fuses earth-observation satellite data, geospatial and environmental layers, IoT and ground-sensor feeds, and clients' operational data with proprietary AI to deliver multimodal analytics for utilities and infrastructure enterprises. Tenchijin's flagship water-infrastructure solution, KnoWaterleak, assesses pipeline deterioration and leak risk from space-derived insights and is used by a growing number of water utilities to prioritize inspection and investment, reduce non-revenue water, and extend asset life.
[ ABOUT THE PROJECT ]
The Global South Project is an 18-month initiative (November 2026 – April 2028) to design, build, and deploy a scalable, secure, AI-ready analytics platform tailored to utilities and infrastructure operators across Global South markets. The project adapts Tenchijin's satellite-data and GeoAI capabilities to regions facing aging or rapidly expanding infrastructure, constrained budgets, and limited field-inspection capacity — delivering risk assessment and decision-support tools that improve infrastructure management workflows. All positions are contract-based and fully remote, operating as one distributed, cross-border team with English as the working language.
[ ROLE SUMMARY ]
You will lead the CloudOps/DevOps function for the Tenchijin platform — directly managing cloud engineers and SREs distributed across time zones. You are accountable for the platform's operational health: SLAs are met, incidents are resolved and learned from, and cloud spend is continuously optimized. This is a hands-on leadership role blending people management, incident command, and cloud financial governance.
[ Reports To ]
Senior Cloud Architect
[ Project Language ]
English (professional working proficiency or higher required)
[ KEY RESPONSIBILITIES ]
- Build, lead, and mentor the distributed team of Cloud Engineers and Site Reliability Engineers; own hiring input, performance feedback, and workload planning for the function.
- Define, negotiate, and publish operational SLAs/SLOs for platform services consumed by utility clients; report attainment to leadership and clients.
- Establish the incident-management framework: on-call rotations across time zones, severity definitions, escalation paths, and blameless post-incident reviews.
- Own the cloud budget: implement FinOps practices, monthly cost reviews, anomaly detection on spend, and optimization initiatives (right-sizing, commitment planning, storage lifecycle policies).
- Drive operational readiness for launches: capacity planning, runbooks, monitoring coverage, and go/no-go criteria for new tenants and regions.
- Partner with the Lead DevOps/SRE on the automation roadmap, ensuring toil is systematically eliminated.
- Coordinate maintenance windows, upgrades, and change management with minimal client impact across multiple regions.
- Report operational KPIs (availability, MTTR, cost per tenant, deployment frequency) to the Director of Product Management and executive sponsors.
[ WHAT WE OFFER ]
- A central role in applying satellite data and AI to real infrastructure challenges, with measurable social and environmental impact in Global South markets.
- Fully remote, cross-border collaboration with senior specialists across cloud, GeoAI, product, and design.
- Competitive contractor compensation commensurate with experience and scope.
- Direct exposure to earth-observation technology, including data ecosystems built with Japan's space agency (JAXA).
Tenchijin Inc. is an equal-opportunity organization. We evaluate all applicants on qualifications and merit, without regard to nationality, race, religion, gender, age, or disability.
TENCHIJIN INC. · GLOBAL SOUTH PROJECT
必須スキル
[ ABOUT TENCHIJIN ]
Tenchijin Inc. is a Tokyo-headquartered space-tech company and JAXA (Japan Aerospace Exploration Agency) certified venture. Through its land-evaluation and analytics platform, Tenchijin COMPASS, the company fuses earth-observation satellite data, geospatial and environmental layers, IoT and ground-sensor feeds, and clients' operational data with proprietary AI to deliver multimodal analytics for utilities and infrastructure enterprises. Tenchijin's flagship water-infrastructure solution, KnoWaterleak, assesses pipeline deterioration and leak risk from space-derived insights and is used by a growing number of water utilities to prioritize inspection and investment, reduce non-revenue water, and extend asset life.
[ ABOUT THE PROJECT ]
The Global South Project is an 18-month initiative (November 2026 – April 2028) to design, build, and deploy a scalable, secure, AI-ready analytics platform tailored to utilities and infrastructure operators across Global South markets. The project adapts Tenchijin's satellite-data and GeoAI capabilities to regions facing aging or rapidly expanding infrastructure, constrained budgets, and limited field-inspection capacity — delivering risk assessment and decision-support tools that improve infrastructure management workflows. All positions are contract-based and fully remote, operating as one distributed, cross-border team with English as the working language.
[ ROLE SUMMARY ]
You will lead the CloudOps/DevOps function for the Tenchijin platform — directly managing cloud engineers and SREs distributed across time zones. You are accountable for the platform's operational health: SLAs are met, incidents are resolved and learned from, and cloud spend is continuously optimized. This is a hands-on leadership role blending people management, incident command, and cloud financial governance.
[ Reports To ]
Senior Cloud Architect
[ Project Language ]
English (professional working proficiency or higher required)
[ KEY RESPONSIBILITIES ]
- Build, lead, and mentor the distributed team of Cloud Engineers and Site Reliability Engineers; own hiring input, performance feedback, and workload planning for the function.
- Define, negotiate, and publish operational SLAs/SLOs for platform services consumed by utility clients; report attainment to leadership and clients.
- Establish the incident-management framework: on-call rotations across time zones, severity definitions, escalation paths, and blameless post-incident reviews.
- Own the cloud budget: implement FinOps practices, monthly cost reviews, anomaly detection on spend, and optimization initiatives (right-sizing, commitment planning, storage lifecycle policies).
- Drive operational readiness for launches: capacity planning, runbooks, monitoring coverage, and go/no-go criteria for new tenants and regions.
- Partner with the Lead DevOps/SRE on the automation roadmap, ensuring toil is systematically eliminated.
- Coordinate maintenance windows, upgrades, and change management with minimal client impact across multiple regions.
- Report operational KPIs (availability, MTTR, cost per tenant, deployment frequency) to the Director of Product Management and executive sponsors.
[ WHAT WE OFFER ]
- A central role in applying satellite data and AI to real infrastructure challenges, with measurable social and environmental impact in Global South markets.
- Fully remote, cross-border collaboration with senior specialists across cloud, GeoAI, product, and design.
- Competitive contractor compensation commensurate with experience and scope.
- Direct exposure to earth-observation technology, including data ecosystems built with Japan's space agency (JAXA).
Tenchijin Inc. is an equal-opportunity organization. We evaluate all applicants on qualifications and merit, without regard to nationality, race, religion, gender, age, or disability.
TENCHIJIN INC. · GLOBAL SOUTH PROJECT
歓迎スキル
- Experience operating platforms for enterprise or public-sector clients (utilities, government, infrastructure).
- FinOps Certified Practitioner or equivalent cloud cost-management credential.
- Experience introducing SRE practices (error budgets, SLO-driven prioritization) into a growing organization.
- Experience working in a cross-functional POD / squad delivery model.
求める人物像
応募概要
給与
Up to ¥1,500,000 / month
勤務地
Remote — Global (cross-border, distributed team)
雇用形態
Independent Contractor (fixed-term project engagement)
勤務体系
Contract Period: November 1, 2026 – April 30, 2028 (18 months / 1.5 years)
試用期間
福利厚生
【Notice Regarding the Selection Process】
Due to an unexpectedly high volume of applications, the screening process and notification of results are taking longer than usual.
We are reviewing applications sequentially and will contact you as soon as possible. We kindly ask for your patience.
*Please note that we are unable to respond individually to direct inquiries regarding application statuses made via our recruitment website or phone. Thank you for your understanding.