First Line IT Support Technician
Back TO Work · Sandtoft, Doncaster ·
- Category
- Support
First-line helpdesk technician at a managed service provider (MSP) in South Yorkshire: answering support calls and emails, helping users with common IT issues, and logging and managing support tickets. Full training is provided, so no extensive technical experience is required.
A leading MSP in South Yorkshire is looking for a First Line IT Support Technician to join its busy helpdesk team. This position is designed for someone who enjoys helping others, solving problems, and learning about business technology. No extensive technical experience is required, as full training will be provided. What You'll Be Doing Customer Support * Taking support calls and responding to emails. * Assisting users with common IT issues. * Logging and managing support tickets. * Providing…