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Field Support Technician at inetum2 – Lisbon | Jobyssey

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Field Support Technician

Field Support Technician

inetum2 · Lisbon, Lisbon, pt · 2 months ago

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Work mode: Hybrid
Category: Support
Experience: 2+ years

active-directory dhcp dns entra-id intune networking onedrive sharepoint vpn

Responsible for on-site and remote IT support, focusing on end-user devices, workplace setup, and Microsoft 365 environments.

Main Responsibilities

Provide 1st and 2nd line support (on-site and remote)
Install and configure workstations and devices
Troubleshoot hardware, software, and network issues
Administer Microsoft 365 (Exchange, Teams, OneDrive, SharePoint)
Manage users in Active Directory / Entra ID
Manage devices via Intune and Autopilot
Support onboarding and offboarding
Handle equipment and ticket management

2+ years of experience in IT support / field support
Knowledge of Windows 10/11
Experience with Microsoft 365, AD, and Intune
Networking basics (DNS, DHCP, VPN)
Driving license
Strong problem-solving and autonomy

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