Field Service Technician – Northeast Netherlands

About the Company

An international technology company specializing in premium professional coffee equipment and automation, combining advanced engineering with a strong focus on coffee quality and customer experience.

Operating globally, the company develops innovative solutions used by leading brands in hospitality and retail. Its culture is built around innovation, empowerment, partnership and continuous improvement.

Location: Northeast Netherlands
Work model: Home-based / Field Service

The Role

We are looking for an experienced, hands-on Field Service Technician to support customers across the Northeast Netherlands.

You will:

• Handle service and breakdown requests.

• Perform installations, maintenance and on-site repairs.

• Troubleshoot issues remotely and on-site using telemetry and diagnostic tools.

• Repair or replace mechanical, hydraulic and basic electronic components.

• Install, calibrate and test new machines.

• Provide short technical training to customers.

• Manage spare parts in your service vehicle.

• Participate in larger customer installations and projects.

• Join a rotating weekend standby schedule.

Typically, you will handle 3–4 service calls per day, depending on travel distance.

Your Profile

• 5+ years of hands-on technical/service experience.

• Strong knowledge of mechanics and hydraulics with basic electronics knowledge.

• Technical or vocational education preferred.

• Independent, practical and customer-oriented mindset.

• Good computer and diagnostic software skills.

• Good command of Dutch and English.

• Valid driving licence.

• Based in the Northeast of the Netherlands.

What’s Offered

• Competitive salary package plus overtime pay.

• Weekend standby compensation.

• 8% statutory vacation allowance.

• Fully equipped company service van, available for private use.

• Home-based model – start your working day directly from home.

• Parts and equipment delivered directly to your home.

• Standby duty approximately 1 week every 6 weeks, with relatively low weekend call volume.

• Technical and product training.

• Independent role within an international and innovative environment.