Field Service Technician

Compensation Range:

$30.14 - $39.16



About Us: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Climate control systems often account for a large percentage of the energy consumption in many of our customers’ operations. With an optimal climate system, we can help them to more efficiently use energy or water resources, and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters’ business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on.

Salary Range: $30.14/hr. - $39.16/hr.

Position Overview/Summary:

Our Field Service Technicians travel to customer sites to safely repair, troubleshoot, and maintain commercial and industrial dehumidification equipment. This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills.

Essential Functions and Responsibilities:

• Travel to customer sites to perform service and customer support.

• Diagnose and correct malfunctions on all equipment.

• Provide customer training on standard Munters equipment.

• Provide technical feedback on equipment by submitting detailed field service reports.

• Communicate professionally with customers in a service-orientated manner both in person, writing and proper phone skills.

• Promote sales and service on company equipment.

Preferred Experience and Skills:

• Ability to work under pressure.

• Easy to work on team efforts.

• Results orientated.

• Self-motivated.

• Must be Honest and have integrity

• Strong Negotiation skills.

• Ability to Self-Manage

• Strong Social awareness

• Strong Relationship skills

• Responsible for their own Decision making

• Able to independently flex between competing priorities to keep improvement activities moving.

• Curious, life learner.

• Computer aptitude; Proficiency in Microsoft Office.

Required Experience and Qualifications:

• 3-5 years’ experience in the commercial or industrial HVAC industry and/or a combination of work experience and the successful completion of HVAC/R vocational school

• Ability to travel extensively 80% and ability to travel via plane.

• Able to obtain a CFC Certification within 90days of hire.

• Experience with HVAC/Refrigeration systems and components

• PLC (Programmable Logical Controls) highly preferred

• Strong Written and verbal communication skills needed.

• Basic knowledge of electrical schematics

• HS Diploma or Equivalent

• HVAC school or equivalent

• HVAC/R WITH COMMERCIAL/INDUSTRIAL

• Technical skills or trade school

• EPA Universal/608

• CFC License

• Valid US Driver License

Physical Demands:

• Work Conditions:

• You must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection where the company requires.

• Ability to travel and be away from home for several days at a time.

• Willingness to take "On-call" duties as required.

• Willingness to occasionally work weekends and/or holidays.

• Willingness to work outdoors in all types of weather conditions.

• Willingness and ability to work 6 feet or more above the ground as required.

• Willingness and ability to use PPE and safety equipment harness and tie off points.

• Willingness and ability to use proper ladder safety and proper methods

Benefits: