Field Service Technician

Mazak is the global leader in the design and manufacture of highly productive CNC machine tools and automation systems, including turning centers, vertical and horizontal machining centers, Multi-Tasking solutions, 5-axis machining centers and PALLETECH manufacturing systems. Committed to innovative product development, advanced manufacturing technologies and long-term customer support, Yamazaki Mazak Corporation employs more than 8,700 associates, manages 11 manufacturing plants – which all use Mazak machines to make other Mazaks – and operates 38 Technology Centers around the world through its subsidiaries.

At this moment, we need a Field Service Technician to cover the province of British Columbia.

Accountability:

• Install and repair machines and accessories at customer site. Provide Technical information on operation or repair of machines and accessories.

Scope and Responsibilities:

Essential duties include, but not limited to the following:

• Proactively attains a safe and healthy work environment for all employees

• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.

• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.

• Test operation of machines and accessories after completing installation or repair

• Train customers on functions of the machines

• Learn new machines features and accessories as they become available

• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed

• Travel is required. Assignments will require overnight or multiple night stay.

• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.…

Education/Certification:

- 2-year technical training in electronics, mechanical or machine tool assembly

- 5-7 years of experience in Field Service

- Technical Trades Diploma or equivalent experience

Skills:

- Read/understand engineering drawings

- Ability to work on own or in group while completing necessary tasks

- Ability to understand PLC

- Hydraulic /Pneumatic circuits

- General computer skills

- Ability to lift up to 50lbs on a repetitive daily basis.

- Ability to problem solve depending on situation.

- Sound writing and reporting skills.

- Strong client service skills.

Mazak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial or local laws.

Mazak is also is committed to meeting the accessibility needs of all individuals in accordance with the local legislation.

Should you require accommodations during the recruitment and selection process, please let us know.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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