Field Service Technician II
1613c42b-a957-42fd-9f3f-71ad48fc9efc:19000101_000001 · Ancaster, ON, CA ·
- Category
- Skilled trades
- Experience
- 3+ years
NO VISA SUPPORT AVAILABLE. MUST BE ELIGIBLE TO WORK IN CANADA FOR ANY EMPLOYER
Field Service Technician II - this position is based in Cambridge, Ontario CANADA
Job Summary:
Field Service Technician II provides advanced technical and diagnostic programming, technical support, troubleshooting, repair, refurbishment, and emergency service for Kawasaki robots.
Core Role Responsibilities
- Ensure equipment is installed and commissioned safely, reliably, and within the time & budget constraints.
- Working knowledge of PLC communication and other ancillary equipment.
- Knowledge of robotics work cell and control systems.
- Troubleshoot hardware and process issues & repair mechanical and electronic Kawasaki robots.
- Ability to lead team of technicians at customer facilities and conduct informal training of engineers, skilled trades & operators in electrical & mechanical applications, operations, maintenance, troubleshooting and repair.
- Effectively communicate with design engineering, application engineering, training, administration and customers.
- Generate detailed & accurate work order closing documentation and provide necessary details to generate quotes.
- Participate in 24/7 phone support rotation, providing troubleshooting support for customers.
- Complete and provide accurate, detailed expenses for invoicing.
- Ensure work is completed within designated timeframe & budget requirements per work order or quote.
- Perform preventive maintenance on customer robots.
- All other duties as assigned.
Qualifications
a. Required
- Associates degree or equivalent of 3+ years of technical repair experience related to robotics or automation
- Proven mechanical & electrical aptitude
- Experience in troubleshooting electrical, controls and safety circuitry
- Proficient in Microsoft Office Suite
- Committed to environmental health and safety policies and procedures
- Excellent organizational & time management skills
b. Preferred
- Experience with robot programming, automation integration, paint or sealer robotics and Vision
Physical Requirements
- Must be able to lift 55 pounds unassisted
- Able to stand, kneel, and perform repetitive motions for extended periods
- Ability to travel domestically & internationally for up to two-week increments
- Attendance is a requirement of this position