Field Service Technician

As a Field Service Technician with a focus on maintenance, you will be responsible for the regular servicing of our radio systems directly at customer sites. You ensure that our systems operate reliably and safely.

You work in a structured manner, are skilled with your hands, and are open to professional development with the support of our team.

Responsibilities

- Perform scheduled maintenance visits at customer locations

- Conduct visual and functional inspections of our systems according to checklists

- Replace standard components (e.g., switches, housing parts, antennas)

- Document completed work

- Communicate with customers in a friendly and solution-oriented manner

- Collaborate closely with the service team for technical inquiries or escalations

Requirements

- Completed training in a technical or trade field (e.g., electronics technician, mechatronics technician, plant mechanic, automotive technician, or similar) or equivalent professional experience

- Manual dexterity and enjoyment of structured work

- Reliable and independent working style

- Friendly demeanor and customer-oriented communication

- Valid driver’s license with a clean driving record

- Good English skills in speaking and writing (for technical documentation and team communication). German skills are desirable but not required – we support language acquisition

- Thorough onboarding in our products and applications is a given

- Career changers with technical understanding and manual skills are welcome

Nice to Have

- Initial practical experience in a technical environment – or experience in technical field service, maintenance, or servicing (e.g., maintenance, assembly, servicing, customer service)

- Interest in technical development – e.g., diagnosing more complex faults or conducting training sessions

What to Expect

- Thorough onboarding by experienced colleagues

- Modern work equipment and a well-structured maintenance concept

- Company vehicle – also for private use

- An open, helpful team with short communication paths

- Plenty of room for creativity and flat hierarchies

- Opportunities for professional and personal development

- Flexible working hours and mobile work in the field

Equal Opportunity Statement

As an equal opportunity employer, Cattron does not discriminate in hiring or employment conditions based on race, color, religion, gender, national origin, age, disability, sexual orientation, marital status, veteran status, criminal record, citizenship, or other categories protected by federal, state, or local laws. EOE/M/F/Vet/Disability.