Field Sales Engineer - West

JOB DESCRIPTION

Job Title: Field Sales Engineer – West

ABOUT OMI INDUSTRIES

At OMI Industries, we are committed to using the natural power of plant oils to produce safe, natural, and effective odor removing products without the use of harsh chemicals or artificial fragrances. With over 30 years of expertise, OMI is the world leader in manufacturing natural odor eliminating solutions for industrial, commercial, and consumer applications.

We are looking for a motivated Field Sales Engineer to join our growing team!

JOB PURPOSE

The Field Sales Engineer will manage relationships and drive sales for the Ecosorb Industrial brand in the West region of the United States. The Field Sales Engineer will use their technical skills to explain the benefits of OMI solutions and services to potential customers and demonstrate how effective our products are. Possessing extensive knowledge of OMI solutions and services and being able to communicate the scientific process that makes our products work is essential in this role.

This individual will report to OMI’s Director of Industrial Sales and will collaborate with Equipment Technology, Research & Development, Revenue Operations, and Sales team members.

JOB RESPONSIBILITY SUMMARY

• This is a hands-on, traveling role (up to 30-50% overnight travel) that requires a strong combination of creative thinking and quantitative skills to identify growth opportunities, define strategy, and implement programs that are both brand building and metrics driven.
• Prepare and deliver presentations explaining how Ecosorb solutions and services are superior and effective at solving complex odor issues.
• Selling Ecosorb products. This includes assessing customer needs, on-site visits, crafting custom proposals and quotes, assisting with installation and operations, and sustaining business in the assigned territory.
• Visit potential customers on site to demonstrate applications, teach them about products, how to select proper chemistry, source an odor, address an odor, and how an application system would be designed to distribute product.
• Craft one-of-a-kind winning customer proposals and quotes to influence customers that Ecosorb solutions and services will solve their odor issues.
• Manage and update customer information and leads in Salesforce CRM system.
• Troubleshoot systems and make small repairs on-site as needed with engineering support.
• Recommend improved materials or equipment to customers, showing how changes will increase efficiency.
• Collaborate often with the Engineering team, Service team, R&D, and Director of Industrial Sales to create efficient systems for each customer that bring in sales for the company.
• Other duties as assigned.

KEY COMPETENCIES:

• Prospecting: Finding needs in the marketplace to keep the pipeline full of potential customers for new business.
• Relationship building: Creating emotional engagement with customers. Building and maintaining positive working relationships characterized by a high level of inclusion, camaraderie, and mutual respect.
• Communication: Articulating thoughts and ideas clearly and effectively in written and oral forms in more than one language.
• Interpersonal skills: Building relationships with clients and effectively communicating with other members of the sales team.
• Sell benefits/value: Showcasing the ability to not only explain Ecosorb solutions and services, but how they solve the customers’ pains.
• Time management: Self-management and ability to hold self and others accountable for key deliverables in order to meet customer’s needs.
• Mechanical aptitude: Knowledge of tools and parts, as well as being able to teach and act on site.
• Technical aptitude: Knowledge or ability to learn Science and Engineering terminology, processes, and performance. Must be able to discuss chemistry with the Chief Scientific Officer as well as engineering and mechanical make-ups while on site visits with customers.