Field Operations Specialist

YOUR MISSION AT VOI

As a Field Operations Specialist in Stockholm, you'll keep our electric scooters and e-bikes in great shape and help our city operations run smoothly. You'll rotate between two areas depending on daily priorities:

In our mechanical team, you'll maintain and repair our vehicles - learning the technical side of micromobility and keeping our fleet ride-ready.

In our in-field team, you'll use one of our vans to carry out operations across Stockholm - deploying vehicles, responding to issues and making sure our riders always have a safe, reliable ride.

Your Team Lead will guide where you're needed most each day. No two shifts are exactly the same.

What you'll do

• Collect and deploy Voi vehicles across the city ⚙️

• Locate and retrieve damaged vehicles 🛴

• Swap batteries to keep vehicles ready to ride 🔋

• Carry out on-site repairs and diagnose mechanical issues 🔧

• Dismantle and recycle vehicles beyond repair ♻️

• Receive, inspect and prepare new vehicles and batteries at the warehouse 🔍

• Support your teammates in the field - repositioning vehicles, clearing parking spots, flagging issues 🤝

WHY VOI?

• Unlimited Voi rides

• Pension 4,5%

• Wellness contribution

• Free digital meetings with medical service KRY

• Employee Assistance Program via EuroAccident

• Referral bonus program

THE PRACTICALITIES

• Location: Stockholm

• Working hours: Part time (60%), with the opportunity to pick up additional shifts

• Contract type: Seasonal (2 months, with potential to extend based on performance and business needs)

• Start date: To be discussed

What we're looking for is someone who:

• Good English, spoken and written

• Feels comfortable driving around Stockholm in varying conditions

• A valid Swedish or EU driving licence (category B)

• General familiarity with digital tools and applications

• Happy to take initiative when needed

• Approaches problems practically - you focus on getting things done

• Stays calm and composed when things get busy (traffic, tight spots - it happens)

• Can physically handle and move vehicles and batteries, using the tools and support we provide

Why people enjoy working on our field teams

We've been listening to our colleagues, and here's what they tell us matters:

🤝 A team that has your back - you're never working alone, and collaboration is how we operate

🔧 We train you from day one - no prior mechanical experience needed

📋 Clear structure and fair management - you'll always know what's expected

🌍 Real variety - every shift is different; no two days are the same

📣 Your voice shapes how we work - we're actively building this programme with input from people doing the role

Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box.

As part of our hiring process, candidates are invited to complete an initial interview with our AI assistant, Hubert, designed to support a fast and consistent screening experience.

If you would prefer to have your application reviewed directly by a Talent Acquisition representative instead, you are welcome to email your CV to this email.

Please note that all applications are assessed against the role requirements and selection criteria, and this alternative process does not in itself guarantee progression to the next stage.