Field Enablement Manager

About the Role

SolarWinds is hiring a Field Enablement Manager to join the Global Revenue Enablement team. Reporting to the Director of Revenue Enablement and based in Austin, TX, this mid-level individual contributor role is responsible for building and delivering field-facing enablement for our core Observability portfolio across North America, EMEA and APJ. You will work closely with teammates who own global onboarding, instructional design, reporting, and GTM communications while focusing your energy on field execution: coaching, facilitating training, and building the content sellers need to close deals.

What You'll Do

• Onboarding & Field Readiness
  • Contribute to the global new hire onboarding program; co-facilitate and manage the NA and EMEA sessions.
  • Run enablement sessions with new hires, sellers, and managers to assess ramp progress, knowledge development, and close skill gaps.
  • Design and deliver training and enablement programs with clear measurement and defined follow-through.
• Coaching & Facilitation
  • Assess and coach reps and managers by evaluating behavior, identifying trends, and facilitating workshops.
  • Deliver live and virtual training to Go to Market customer-facing teams.
• Content Development
  • Co-build and maintain a content library of Revenue Enablement assets; pitch decks, talk tracks, battlecards, and playbooks across various use cases in support of GTM initiatives.
  • Partner with instructional designers, content creators, and SMEs to develop and structure training materials, virtual learning experiences, and various supportive resources.
  • Manage assets in the LMS and CMS (Letter.AI and SharePoint).
• Cross-Functional Partnership
  • Partner with Product, Marketing, Sales Leadership, and RevOps to align programs with GTM priorities and product launches.
  • Collaborate with the GTM communications manager on recurring enablement content: newsletters, win wires, and competitive briefs.
  • Work with the reporting function to track program effectiveness and surface insights that inform program decisions.
• AI-Enabled Operations
  • Use AI tools such as Glean, Claude Cowork, and other internal platforms to improve speed, quality, and efficiency across daily work.
  • Identify opportunities to automate repeatable work and improve team output.
  • Help shape practical AI workflows that support our team's goals and initiatives.

Required Qualifications

• 4+ years in sales enablement, sales training, or similar role at a B2B tech company.
• Proven experience delivering enablement programs for field sales or customer success audiences.
• Direct facilitation and coaching experience with individual contributors.
• Strong project management skills; able to run multiple programs independently.
• Excellent communication and presentation skills for in-person and virtual audiences.

Preferred Qualifications

• Experience with technical B2B products (SaaS, infrastructure, developer tools, or cybersecurity).
• Familiarity with common sales platforms such as Gong and Salesforce.
• Experience designing learning programs with defined evaluation criteria.
• Exposure to MEDDPICC, Command of the Message, or similar sales methodologies.
• Demonstrated use of AI tools in day-to-day work.

Why Join SolarWinds

• Direct impact on field performance with visibility into how a global SaaS revenue organization operates.
• Work within a collaborative enablement team where each person has a clear lane—you focus on field execution, not every function.
• A seat at the table with Product, Marketing, Sales Leadership, and RevOps on every major GTM initiative.
• An AI-forward environment where tools like Glean and Claude Cowork are part of daily work, not a side experiment.