Juvare is a SaaS software company focused on developing innovative enterprise resilience solutions for government agencies, corporations, healthcare providers, and higher education. Juvare solutions have supported over 500,000 emergency response incidents in all 50 states and 20 countries worldwide. Juvare helps our clients prepare, connect, and respond to protect people, property, and brands.
Job Summary:
As a Project Manager working primarily on Federal and Department of War projects, you’ll put your leadership and project management skills into practice as part of our software implementation and technology services team. In this role, you’ll take the lead on managing key projects to develop project plans; monitor project progress; coordinate with stakeholders; and deliver software applications, training and documentation deliverables to clients. You will be expected to manage the scope, cost, and schedule to successfully execute contract deliverables for our clients while meeting all Juvare business and strategic objectives.
Reports to: Director, Professional Services
Location: Atlanta, GA; Washington DC Metropolitan Area; or Remote
Responsibilities:
The Project Manager will work under the guidance of the Director or other delegated leadership to perform the following activities:
- Serve as the primary contact and advisor to multiple clients for software implementations and enhancement projects ranging from two weeks to continual
- Manage scope, budget and go-lives, anticipating problems and complications, and facilitating mutually agreed solutions that preserve the schedule and budget
- Identify and proactively document execution, client, and resource risks, while defining and managing mitigation and avoidance plans
- Take accountability for bringing all project issues, conflicts, and decisions to successful closure while maximizing positive client impact
- Interact regularly with clients, managing expectations and communicating progress
- Own financial responsibility for the project, including planning, budgeting, reporting, and forecasting resource costs and ensuring project performance is reflected accurately in revenue recognition
- Partner with delivery leaders to manage resource load across the team, matching skill sets to client needs and ensuring teams have adequate skill sets to run autonomously
- Work closely with the Client Success and Sales team to ensure growth and retention of client accounts, while managing scope of current implementations
- Assist the Sales and Client Success team with responses to Requests for Proposal and scoping new professional services work
- Partner with Product Engineering team on integrations and enhancements necessary to deliver scope of work
- Other duties as assigned
Qualifications and Experience:
- Bachelor’s degree required
- 4+ years technology project management required
- 3+ years in client facing project management roles required
- Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check
- Client project experience in one or more of the following industries: emergency management; federal, state, or local government; healthcare; education; defense; aviation; or transportation
- PMP or similar project management certifications a plus; if hired, will be required to achieve PMP within 12 months of hire date
Skills/ Knowledge Requirements:
- Excellent verbal, written and presentation skills.
- Firm grasp of project financial management and executive-level reporting
- Keenly adapt at clarifying, documenting, and facilitating the resolution of issues and conflicts
- Demonstrated ability to identify and manage project risks, including risk mitigation and contingency planning
- Situational Leadership skills preferred
- Superior ability to handle stress and prioritize competing priorities and changing deadlines
- Ability and willingness to travel 25% of time to client or internal company sites
- Experience with Agile project management methodologies strongly preferred
- Familiarity with NetSuite a plus
What we offer:
- Health insurance.
- 401K with corporate match.
- Tuition reimbursement.
- Unlimited PTO
- Community volunteer opportunities
ADDITIONAL INFORMATION
This position is subject to compliance with the Export Administration Regulations ("EAR") and may require a U.S. person status verification.
This position requires access to information that is controlled by the Export Administration Regulations (“EAR”). A candidate must qualify as a “U.S. Person” or be otherwise eligible to access EAR covered materials through an EAR exception or license. A "U.S. Person" as defined by the EAR includes a U.S. Citizen, U.S. national, lawful permanent resident, refugee, or asylee.
Candidates may be required to undergo an SF-85 background check for certain government-related projects.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
EEO Statement
Juvare is deeply committed to building a diverse and inclusive team. We believe in equal opportunity for all applicants and encourage individuals from underrepresented groups in technology to apply. As an equal opportunity employer, we celebrate diversity and are committed to building and maintaining a diverse and inclusive workforce. All qualified applicants and employees will receive consideration for employment regardless of—and will be free from discrimination on account of—their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, physical condition, developmental disability, genetic information, or any other category protected under applicable law.
Any individuals with a disability requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to [email protected]. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.
Affirmative Action: Juvare’s Affirmative Action Plan advances our principles of equal opportunity and supports that goal by enlarging our talent pool.